Customer Account Representative

7 days ago


Guelph, Canada Billyard Insurance Group Guelph Full time

Customer Service Representative (Insurance Broker) - ON

Billyard Insurance Group Guelph is looking for CSRs to support our growing brokerage. Our CSR position requires a relationship-oriented individual with strong organizational and analytical skills. You will need to be comfortable in a customer facing role with an emphasis on telephone and computer skills

**Responsibilities**:

- Support the sales and customer service team while providing a superior level of service
- Administer, support and complete policy changes within our company partner’s portals and websites
- Review policies and recommend coverages based on individual consumer needs
- Adhere to the underwriting criteria set out by our broker partners
- Co-ordinate and follow up on client documents

Our BIG brokers are the best in business. Does this look like you?
- You Think BIG. Growth & finding ways to challenge yourself to be better is in your DNA.
- You’re resilient, adaptable & embrace change.
- You take care of others and support your colleagues, clients & communities. You’re professional and polite especially in tough situations.

Qualifications:

- RIBO or OTL licensed (and willing to get licensed within 30 days)
- 2+ years in a customer service role

Required education:

- High school or equivalent

**Job Types**: Full-time, Permanent

**Salary**: From $36,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote



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