Channel Account Manager I

2 days ago


Richmond Hill, Canada Johnson Controls Full time

**Job Details**

**Build your best future with the Johnson Controls team**

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away

**What we offer**
- Competitive salary
- Paid vacation/holidays/sicktime - 15 days of vacation first year
- Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
- Extensive product and on the job/cross training opportunities
- With outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy”.
- A Day in the Life of the Building of the Future

**What you will do**

Partnering with key and targeted customers to reach optimal sales levels.

Recommends product solutions and links to customer objectives to total value solution and competitive advantage.

Works with senior sales executives to shadow, learn and perfect sales skills such as preparing for a customer meeting, running an effective and valuable customer meeting, developing, and deploying effective sales strategies, presenting etc.

Differentiates and leverages Johnson Controls product offerings from competitors based on the total benefit of doing business with Johnson Controls.

Creates partnering opportunities with the principles responsible for the decision making process.

Actively listens, probes, and identifies concerns.

Understand customer's business and speak their language.

Develop credibility, loyalty, trust, and commitment.

Manage ongoing sales process and responds to and anticipates customer needs.

Involved in the development and execution of account sales.

Responsible for meeting assigned product sales goals and objectives.

**How you will do it**
- Using Johnson Controls account management principles and Playbook with assigned accounts, conducts quarterly strategic account review sessions, ensures that the customer fully understands and executes appropriate actions towards the co-developed sales plans to achieve the sales goals and objectives identified.
- Engaging with key stake holders (Owners, Sales Manager(s), outside/inside sales, counter manager, and counter sales)
- Price and Margin management
- Store merchandising and maximizing of Johnson Controls product exposure, including counter days and promotional events
- Support of National Account events or annual meetings as defined by the customer
- Demand creation through joint calls on refrigeration and HVAC contractors
- Continuous training and education efforts, throughout organization.

**What we look for**

**Required**
- Bachelor's degree in Engineering, Business, or equivalent sales and technical experience.
- Minimum of 1-3 years of either inside or outside sales experience ideally in the HVAC/Controls industry.
- Able to relate to people at all levels, communicating both on a technical and non-technical basis.
- Demonstrated exceptional interpersonal, verbal, and written communication skills.
- Possesses excellent presentation skills and proficiency at making one on one and group presentations.
- Able to travel a minimum of 50%.

**Canada Diversity Statement**

Information obtained from the questions below will allow Johnson Controls to track the diversity of our applicants, employee training opportunities, promotions and employee retention in order to identify and remove barriers to employment and advancement. With your consent, you may also be contacted by the employment equity officer to get your opinions about Employment Equity (EE) Programs.

You have the right to review, correct, or change information relating to you at any time and you can be assured that the information will not be used for unauthorized purposes.

Please note that a person may belong to more than one designated group.

**Your response to the self-identification questionnaire below is voluntary. It is however mandatory to answer the questions, even if you choose not to provide the information.**

The responses that you provide on this form will be confidentially retained for statistical purposes.

This survey is available in alternative formats. Please do not hesitate to request.

**Persons with disabilities **are those that have a long-term or recurring physical, mental, sensory, psychiatric or learning impairment and who consider themselves to be disadvantaged in employment by reason of



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