Volunteer Coordinator

**Volunteer Coordinator**

**Location**:Vancouver hospice (flexibility to occasionally work remotely and/or at Abbotsford hospice is an asset)

**Reporting to**:Manager of Volunteer & Support Services and Administration

**Job status**:Permanent Full-time 1.0 FTE (75 hours bi-weekly)

**Compensation**:$55,480-$60,458
- We want our staff to “thrive” not just survive, so Canuck Place is committed to living our values of care exceeding not just minimum wage but living wage in B.C. This means that regardless of role our entry level salary is a minimum of $25.64 per hour equivalent to $50,000 full-time annually._

**WHY SHOULD YOU CHOOSE TO WORK HERE?**

Canuck Place careers are full of connection, community, and care. We aim to nurture a supportive culture rooted in compassion, collaboration and support while providing expert care to children and families. Our team includes individuals with a special blend of sensitivity, compassion, and appreciation for life. Canuck Place is where no moment is missed. A place where you can make a difference.

We offer competitive compensation and a benefits package focusing on wellness and self-care that includes:

- 20 days’ vacation (pro-rated to your full-time equivalency)to start with ongoing annual anniversary increases up to an organizational maximum of 45 days
- Up to two paid mandatory wellness days a year
- Generous paid leave including compassionate and special leave when you need it
- Municipal Pension Plan (MPP)
- 100% employer paid benefits package from your first day which includes extended health and dental and $1,500 annually for counselling
- Health and Wellness Spending account that provides up to $1,000 annually to ensure you can focus on the benefits that are important to you and your family
- Flexible working options
- Free meals on-site at the hospices
- Continuous paid training and development opportunities so everyone has the opportunity to learn new skills and grow
- Ongoing parental support including top up for maternity and parental leave and paid leave for new grandparents

**YOUR ROLE**

**JOB SUMMARY**

Reporting to the Manager/Director, Volunteer & Support Services, the Volunteer Coordinator is responsible for the maintenance and administration of Volunteer & Support Services’ program including recruitment, training and supervision of volunteers and effectively coordinating an integrated volunteer program to meet organizational needs.

**RESPONSIBILITIES**
- Supervises volunteers & performs recruitment duties, such as screening applicants, conducting interviews, reference checks, selecting and scheduling applicants for all volunteer roles.
- Provides orientation and training to all volunteers, collaborates with Director and Manager on the design and ongoing updates to all training content and onboarding documents. Monitors all volunteer performance, follows up on any issues or concerns and takes appropriate disciplinary action.
- Works collaboratively with Volunteer & Support Services team and other Canuck Place Children’s Hospice (CPCH) staff to ensure services provided by volunteers are meeting established objectives and outcomes.
- Reviews and recommends changes and additions to volunteer training content and general documents as well as policies and procedures within Volunteer & Support Services.
- Provides general administrative support for the day-to-day operations of the Volunteer Program including scheduling, assignment of tasks, and maintenance of volunteer inbox.
- Maintains the volunteer database (Better Impact), provides reports and statistics; provides input on the Volunteer portion of the CPCH website as needed.
- Organizes and runs volunteer recognition events and activities including annual recognition events, education mingles, and others.
- Assists with Canuck Place Children’s Hospice (CPCH) special events including, but not limited to, Family BBQ, Winter Family Festival, and galas as required.
- Builds and maintains interdisciplinary relationships with CPCH team members and works closely with Food Services, Housekeeping, facilities, development and administrative teams.
- Coordinates evaluation of volunteers and assists with the collection of volunteer feedback regarding the volunteer program and other general input through surveys and meetings.
- Collaborates with Director and Manager on the planning and facilitation of VLT (Volunteer Leadership Team) meetings, VLT recruitment, minute taking and other duties as needed.
- Provides back-up for the Manager role as required.
- Assumes other related responsibilities, as assigned.

**EDUCATION AND EXPERIENCE**
- Post-secondary degree or diploma in a relevant discipline
- A minimum of 3 years’ experience in a volunteer coordination role; or an equivalent combination of education and experience.
- Completion of a volunteer management certificate is an asset.

**QUALIFICATIONS**

**What you bring to the role**:

- Demonstrated leadership, planning, administrative, facilit