National Accounts Manager

1 week ago

Concord, Canada Rust-Oleum Full time

**ESSENTIAL JOB RESULTS**:
The primary result expected from the National Accounts Manager will be to grow support for all Rust-Oleum brands through sales by attaining revenue and contribution goals.

**RESPONSIBILITIES**:
Typical tasks for this position include (but are not limited to) the following:

- Deliver Assigned Revenue/Sales Plan/Annual Goal.
- Increase distribution and shelf space on Rust-Oleum brands delivering or exceeding assigned sales plan for assigned Account(s).
- Resolve customer complaints regarding sales and service.
- Oversee Sales Support Staff (if applicable).
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs (if applicable).
- Review operational records and reports to project sales and determine profitability.
- Monitor customer preferences to determine focus of sales efforts.
- Direct and coordinate activities involving sales of manufactured products and services.
- Build and maintain new and existing relationships with Account merchants and management.
- Manage Account’s overall expense budget.
- Prepare budgets and approve budget expenditures.
- Forecast monthly sales promotional activity and expense budget for assigned Accounts.
- Work with Marketing to secure advertising and promotions for the Account as well as the creation of POP and other on site marketing materials.
- Coordinate deals and promotions with Customer Service, Inventory and Distribution.
- Forecast sales and demand planning for the account/s with high accuracy.
- Mitigating/handling any credits, financial adjustments and fines on a timely manner.

**QUALIFICATIONS**:

- 5-8 years strong sales experience in National retail Accounts
- College degree, B.A. or better is required.
- Minimum 5 years selling experience to major customers/outlets is required
- Knowledge of the Hardware Industry - Retail Accounts is required
- Excellent interpersonal skills, customer service skills, and the ability to build relationships is crucial.
- Excellent written and verbal communication skills is needed for strong presentation and facilitation is required.
- Knowledge of direct selling, multiple location retailer chains would be an asset.
- Knowledge of Rust-Oleum products, category management, forecasting, marketing programs, policies, and procedures would be beneficial.
- Having positive attitude, excellent organizational skills and should be a Team player.

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