Account Manager

1 week ago

Concord, Canada Calibre Full time

**Description**:

- Manage and expand a specific group of crucial national accounts.
- Stay updated on product developments, competitors, and market conditions, and adjust strategies accordingly.
- Support customers even after the sale to solve issues and provide ongoing assistance.
- Collaborate with the sales team to nurture long-term connections with clients.
- Devise an annual growth plan, evaluate progress on accounts, and make adjustments as needed.
- Take full responsibility for customer processes and satisfaction.
- Offer valuable, thorough, accurate, and timely analyses.
- Assist with various daily tasks as necessary.

**Work experience requirements**:

- At least 7 to 10 years of experience in sales or account management
- Successfully managed large multi-level accounts
- Demonstrated leadership, communication and listening skills
- Skilled in working successfully with a diverse team of people

**Education Requirements**:

- Bachelor’s Degree from four-year University or College
- Proficient in MS Excel and other MS Office product

**Core Competencies**:

- Excellent spoken and written English communication skills
- High level of commitment to exceptional customer service
- Dynamic sales experience with a strong ability to proactively plan account/customer development
- Comfortable with managing multi-million-dollar accounts
- Self-motivated team player capable of multi-tasking and managing multiple priorities
- Ability to analyze data and prepare succinct reports.
- Adept at developing strong partnerships, while maintaining a bottom-line focus
- Excellent problem solving
- Able to work under pressure and meet time sensitive deadlines - multi-tasking is key
- Aptitude for solving practical problems and dealing with a variety of concrete variable in situations where only limited standardization exists.
- Strong administrative and organizational skills
- Hybrid Work is Available.

**Job Types**: Full-time, Permanent

**Salary**: $70,000.00-$75,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus pay
- Commission pay

Application question(s):

- We will not offer a higher salary then what is posted. Are you okay with that?

**Experience**:

- Customer relationship management: 8 years (required)
- B2B sales: 5 years (required)
- Account management: 5 years (required)

Willingness to travel:

- 25% (required)

Work Location: Hybrid remote in Concord, ON L4K 2A5

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