Client Care Associate

1 day ago


Victoria, Canada Western Financial Group Full time

**We are one of Canada’s Top Employer, Join Us**

For 100 years Western Financial Group, a Canadian insurance brokerage has listened to and cared for over 1 million customers. A career at Western will challenge you while offering opportunities for continuous development.

**CLIENT CARE ASSOCIATE - ACCOUNTS RECEIVABLE**

As an Account Receivable Coordinator, you will be part of the Accounts Receivable team supporting the daily functions and processes while managing your own book of account receivable accounts and assisting with supporting projects.

**Here is what a typical day looks like**
- Process Collection Statements on AR delinquencies, including registered mail
- Billing policies and balancing monthly bordereaux reports
- Ensure resolutions are met with any outstanding activities
- Develop strong rapport with client groups and internal customers
- Resolving Accounts Receivable and invoicing related issues
- Complete data entry tasks
- Maintain current industry and product knowledge to ensure legislative statutes are adhered to
- Champion, communicate and implement company initiatives, guiding principles, policies, and procedures

**The value you bring**
- Minimum 2 years in a similar role
- Excellent computer skills with strong typing skills

Hours: Full Time, 37.5 hours/week

Location: Victoria, BC - At Helmcken Rd (hybrid or remote available within Canada)

Requisition #: 79282

**Western Financial Group - Top 100 Canadian Employer**

Our people make us who we are and we’re thankful to have been recognized as a Top Employer across Canada We are looking for great people who share our values and want to share their unique skills with us. Western is on a mission to exceed customer expectations, and that starts with our people. Would you like to be part of our story?

As one of Canada's top insurance brokers, Western creates security and provides customized insurance solutions to over 1 million Canadians. For over a century, we've secured our neighbours' future by staying true to our Guiding Principles of Truthfulness, Fairness, Value, and Loyalty.

**Health and Wellness**

At Western we take pride in providing programs that add value to our people’s lives - after all, they are our greatest asset Eligible employees receive a competitive compensation package consisting of 3 weeks’ vacation, 14 paid wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account


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