Outbound Call Center Representative

6 days ago


North York, Canada Wireless DNA Inc. Full time

**Outbound Sales Representative**

**Purpose of this Role**:
Our Outbound Sales Associates are key players who reflect our brand by being the first point of contact with our international customers. They are experts in building strong customer relationships and pitching sales by following up with customers, pitching services and providing advice conversations on the most suitable devices and promoting plan bundles. Most of all they are strong team players who demonstrate a high level of energy and support each other to meet monthly objectives and strive as a team.

**Job responsibilities**:

- Maintain customer loyalty
- Conduct post sales follow up
- Support the International business team in helping customers get their SIM within 30 days
- Upgrade or add a new line to existing customer contracts
- Add devices or new lines for new SIM card users
- Be able to pitch home internet by having a follow up conversation

**Skills**:

- Strong sales experience
- Have some customer service experience
- Have some leadership experiences
- Good communication
- Languages spoken: Hindi / Punjabi/ Gujarati
- Must be fluent in English

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$50,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- 8 hour shift

Ability to commute/relocate:

- North York, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales: 1 year (required)

**Language**:

- Hindi (preferred)
- Punjabi (preferred)
- Gujarati (preferred)


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