Volunteer Services Coordinator

**VOLUNTEER SERVICES COORDINATOR**

**People & Culture (HR department)**

**Permanent Part Time (22.5 Hours/Week)**

**Site: Mississauga**

**Work Arrangement: Remote**

**(2 days on-site/1 day remote)**

ErinoakKids is currently seeking an enthusiastic individual to be a Volunteer Services Coordinator. Reporting to the Manager, People and Culture, the Volunteer Services Coordinator is responsible for the overall delivery of service and support to volunteers as well as supporting staff as they prepare for and engage volunteers in ErinoakKids programs and services. This includes directly managing volunteers, and/or providing guidance, support, resources, and tools to staff who supervise volunteers. In keeping with ErinoakKids mission, vision and values, the Volunteer Services Coordinator encourages opportunities for clients and graduates of ErinoakKids and similar community agencies to increase skill development and enhance job skills.

**Key Responsibilities**:

- Develop and implement effective strategies to recruit the right volunteers with the right skills;
- Interview potential volunteers to ensure the best match, check references, accept/defer/reject applicants, enter volunteer information into Better Impact database;
- Orient volunteers to increase their understanding of ErinoakKids, our clients, our services and the role and responsibilities of volunteers;
- Liaise with internal departments to determine volunteer needs;
- Promote the volunteer program in the community;
- Coordinate and recruit group volunteering opportunities;
- Conduct ongoing evaluation of the programs and services delivered by volunteers and implement improvements as necessary;
- Plan and implement formal and informal volunteer recognition activities;
- Develop, administer, and review policies and procedures to guide the volunteer program;
- Develop and administer forms and records to document the volunteer activities;
- Maintain accurate database of volunteer files;
- Ensure the development and/or maintenance of position descriptions for all volunteers;
- Administer and monitor expenditures for the volunteer program against the approved budget;
- Support internal departments with the intake of student placements - keep accurate records of students completing their placements and conducting their orientations;
- Other duties as assigned.

**Qualifications**:

- Degree or diploma in business, social services or a related field;
- Professional certification through the Volunteer Management Professionals of Canada is preferred;
- 3-5 years of experience in the area of volunteer management, including recruitment, screening, recognition and training;
- Demonstrated excellent interpersonal and presentation skills;
- Excellent communication (verbal and written), organizational and planning skills;
- Excellent computer skills and database competency;
- Knowledge of current trends, resources and information related to volunteerism;
- A team player and enjoys working both collaboratively and independently;
- Available to work flexible hours; some evening work and occasional weekend work may be required;
- Access to reliable transportation for work related travel.
- Demonstrates discretion, confidentiality, sound judgment and sensitivity in dealing with internal/external communities;
- Bilingualism in French and English is an asset.

**About ErinoakKids**:
ErinoakKids is Ontario’s largest children’s treatment centre - serving nearly 17,000 children with disabilities and their families each year. ErinoakKids provides a broad range of medical, therapeutic and support services to children and youth with physical and developmental disabilities, autism, communication disorders and children who are deaf or blind.

**Why Join ErinoakKids**:

- Competitive salary, vacation and benefit plan which includes Health and Dental options
- Healthcare of Ontario Pension Plan (HOOPP)
- Travel reimbursement across various site
- Referral program that rewards you for bringing in top talent
- Wellness Programs - Employee Assistance Program / People Connect
- Commitment to growing and developing your career through ongoing training and mentorship

**Commitment to Diversity, Equity, Inclusion and Accessibility**:

- ErinoakKids is committed to cultivating a culture of diversity, equity and inclusion (DEI). Through our hiring practices, we strive to build a workforce that is reflective of the diverse client population and communities we serve. We embrace and appreciate the unique differences, life experiences, knowledge, talent, capabilities and perspectives that our employees bring to their work and that contributes to our culture, reputation and achievements. Our differences unite and inspire us to work together to support our mission to help children and youth with physical, developmental and communication disabilities achieve optimal levels of independence, learning, health and well-being._
- ErinoakKids is an equal opportunity employer, dedicated to provid