Clerk 4 - Corporate Initiatives and Administration

**Clerk 4 - Corporate Initiatives and Administration**:
**Req ID**: 1619
**Division**: Executive Services
**Regular/ Auxiliary**: Auxiliary; 12 month term
**Rate of Pay**: $31.39 - $33.57 per hour plus 14% in lieu of vacation and benefits
**Hours of Work**: 70 hours bi-weekly
**Posting Date: October 27, 2025**
**Closing Date: November 16, 2025**

**Summary**
This position acts as primary receptionist/cashier/information services clerk for the Capital Regional District (CRD) and Capital Region Housing Corporation (CRHC). This position performs general administrative functions for the departments and performs a variety of clerical tasks for tenants.

**Key Duties & Responsibilities**
- Acts as the primary receptionist and cashier for the CRD and CRHC providing excellent customer service in person and over the phone.
- Monitors visitor access and maintains security awareness by issuing, checking and collecting visitor and contractor badges as necessary and maintaining visitor logs for the CRD.
- Accepts all payments and issues receipts for cash and/or cheque and debit payments, as requested.
- Operates the CRD and CRHC main switchboards; determining the nature of the inquiry and either answering the question(s) or transferring them to the appropriate contact.
- Addresses complaints in a sensitive manner and deescalates the situation as possible.
- Provides housing information to the public; explains the functions, rules, regulations and policies governing the operation of the Housing Corporation; deals tactfully with the public.
- Creates files in Infolinx as required.
- Maintains basic knowledge of CRD programs and other associated government agencies, staff contacts and CRD Board/Committee meeting schedules.
- Processes incoming mail and maintains a log of courier deliveries and collections to and from CRD reception and contacts staff about package arrivals.
- Assists with the preparation of arbitration evidence packages.
- Coordinates changes to telephone messaging system, fax and photocopy repairs and maintenance.
- Maintains SharePoint site for Fisgard Main Reception.
- Maintains lobby display shelves of brochures and promotional materials by ordering as required, and organizes daily and weekly newspapers and other information materials.
- Provides general administrative services for the CRD and CRHC as required.
- Processes meeting room reservation requests and posts headquarters meetings schedule daily.
- Enters reservation requests for headquarters fleet vehicles, issues and tracks vehicle keys, reports any problems and submits monthly journal entries for vehicle charges.
- Receives tender documents and records required information.
- Performs Fire Warden responsibilities.
- Maintains Fisgard staff room coffee supplies by replenishing daily and ordering as required.
- Ensures opening and closing procedures are followed.
- Follows all policies, procedures and standards of the CRD.
- Performs other related duties as required.

**Key Skills & Abilities**
- Excellent communication (verbal and written), interpersonal and customer service skills.
- Strong MS Word, Excel, PowerPoint and Outlook and SharePoint skills.
- Strong information literacy; excellent at utilizing a wide range of information resources, including Internet, such as CRD website.
- Considerable experience performing basic accounting functions including basic transactional coding and data entry.
- Considerable experience handling, balancing, recording and depositing cash; to complete accurate reconciliation and calculations with accuracy and speed.
- Strong ability to establish and maintain effective and collaborative working relationships.
- Strong ability to take initiative, use independent judgement and show discretion.
- Strong organizational skills, including the ability to work under pressure, prioritize work and to set and meet deadlines.
- Strong ability to work effectively in a team environment and individually with mínimal supervision.

**Qualifications**
- Certificate in a related discipline
- A minimum of 2 years' directly related experience
- An equivalent combination of education and experience

**APPLICATIONS**

Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience : 2 years to less than 3 years