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Automotive Service Advisor

2 weeks ago

Calgary, Canada Mr. Lube Full time

**Overview**

Mr. Lube & Tires has opened a brand new FULL Mechanical Service location with Certified Red Seal Mechanics

Are you passionate about automobiles and dedicated to delivering exceptional customer service? We’re seeking an energetic and motivated Automotive Service Advisor to join our dynamic team at Mr. Lube + Tires In this pivotal role, you will serve as the vital link between our valued customers and our skilled technicians & Mechanics. Your enthusiasm for automotive repair and service, combined with your excellent communication skills, will ensure every customer receives a seamless, positive experience. This is an exciting opportunity to be at the forefront of automotive care, helping drivers keep their vehicles running smoothly and safely while building lasting relationships.

**Job duties**
- Delivering exceptional customer service to each client
- Scheduling maintenance, repairs and/or diagnostics for mechanical division
- Communicating with our Automotive Service Technicians and clients
- Quoting mechanical repairs properly and thoroughly (right parts, right labour times and total cost)
- Advising customers on required repairs/services and recommending other beneficial services/related repairs
- Flexibility to assist customers in other departments
- Keeping our showroom in presentable condition

**Job requirements**
- A minimum of 3 years of experience as a Service Advisor quoting mechanical repairs
- Experience as a Service Advisor, Service Writer, Service Consultant or Estimator
- A demonstrated history of creating and building exceptional relationships

**Benefits**
- Health and dental benefits
- Company discounts on products and services
- Working in a full-sized shop
- A great company culture

**Job Types**: Full-time, Permanent

Pay: From $35.00 per hour

**Benefits**:

- Dental care
- Extended health care

**Experience**:

- Service advisor/estimating: 3 years (required)

Work Location: In person

**Job Types**: Full-time, Permanent

Pay: $35.00-$45.00 per hour

Expected hours: No less than 44 per week

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount
- Vision care

**Experience**:

- service advisor quoting mechanical repairs: 3 years (required)

Work Location: In person