Account Manager

_I’m ready. I want a challenge. I want the chance to work in a successful company who lives their corporate values. I want the opportunity to work as a true Business Partner. I want to inspire and influence, not just implement. I’m ready to make my mark._
- Are_**_ you ready?_**
Founded in 1978, _All Weather Windows_ operates Customer Solution Centres across Western Canada with manufacturing plants headquartered in Edmonton, Alberta. We are currently recruiting for an **Account Manager** to join our Calgary team. If you embrace variety and change and are looking for a growth environment favouring the development of competencies, then come join us
Reporting to a Regional Manager, the Account Manager is responsible for maintaining the relationships with current All Weather Windows customers across the assigned regional sales territory and channel. Based on the customer relationship with All Weather Windows, the Account Manager is responsible for ensuring that the customer’s needs and expectations are met, and that any existing or new business opportunities are attended to and/or followed up on.
**Key Responsibilities and Accountabilities**:

- Manage the ongoing All Weather Windows’ customer relationship.
- Manage multiple portfolios and customers concurrently, without losing attention to the individual customer details.
- Maintain a high level of working knowledge with the All Weather Windows systems, product costs, discounts, and project details in order to maintain competent and skillful fluency with the stakeholders in the sales process, including the end customer.
- Identify new business opportunities within your territory and channel and collaborate with the Business Development Manager to ensure a seamless handoff of any new customer opportunities.
- Participating in home builder events, trade shows, charity events, and other marketing events to represent All Weather Windows and promote our products and services, establish and/or maintain relationships with customers.
- Attend internal and external customer meetings or events to increase the exposure of All Weather Windows and increase customer awareness.
- Participate in training and development activities to expand own product and industry knowledge.
- Attend to and provide exceptional customer service and attention to customers who enter our showroom.

**Qualifications include**:

- At least 2 years’ of progressively responsible experience in an account management or “farmer” role in a field of outside sales capacity.
- Related education in marketing, communications, sales, business or equivalent is strongly preferred. Equivalent combinations of education and experience will be considered for this role.
- Strong communication skills, along with proven persuasion and negotiation skills are required to build rapport with prospective and existing customers and within the organization.
- Ability to work within the All Weather Windows CORE ERP/CRM/ERP solution to prospect, administer leads generated by campaigns, update customer records, manage a pipeline of opportunities and deliver accurate forecasting for the assigned territory is required.
- Ability to conduct in-depth sales presentations, including product demonstrations that highlight key benefits, ROI and the value of our services is required.
- Organizational skills and effective time management to succeed in a fast-paced environment are required.
- Microsoft Office (Excel, Word, PowerPoint, Outlook) experience is required.
- Being competent and comfortable with smart phones and tablets is required.
- Ability to create, compose and edit written materials is required.
- Class 5 driver’s license along with a clear driver’s abstract is required.
- Must pass pre-employment Drug & Alcohol Testing