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Call Center Agent/data Entry

5 hours ago

Regina, Canada Fresh Healthy Café, Edmonton Full time

**Job Overview**:
As a Call Center Agent/Data Entry at our health food restaurant, you will be responsible for handling inbound and outbound calls, assisting customers with placing orders, answering inquiries about the menu, and providing exceptional customer service.

**Responsibilities**:
Answer incoming calls promptly and courteously, providing excellent customer service.

Assist customers with inquiries about menu options, ingredients, and nutritional information.

Accurately process orders, including inputting customer details and preferences into the system.

Perform data entry tasks, including updating customer records and tracking order history.

Collaborate with kitchen staff and delivery team to ensure seamless order fulfillment.

**Qualifications**:
High School Diploma or the equivalent.

Proficient data entry skills.

Excellent verbal communication skills with the ability to clearly explain menu items and take orders accurately.

Positive and friendly attitude with a customer-centric approach.

Join us in delivering exceptional service while growing your career in a supportive environment

**Job Types**: Full-time, Part-time

Pay: $22.60-$26.40 per hour

Expected hours: 20 per week

Additional pay:

- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift

Work Location: In person