Current jobs related to Call Center Agent - Regina - Wes Info Tech Inc

  • Call Center Agent/data Entry

    2 weeks ago

    Regina, Canada Fresh Healthy Café, Edmonton Full time

    **Job Overview**: As a Call Center Agent/Data Entry at our health food restaurant, you will be responsible for handling inbound and outbound calls, assisting customers with placing orders, answering inquiries about the menu, and providing exceptional customer service. **Responsibilities**: Answer incoming calls promptly and courteously, providing excellent...

  • Grill Hero

    15 hours ago

    Regina, Canada Grill Hero Full time

    **Call Center Sales Agent Role Description**: **Who is Grill Hero?**: What began as a small summer venture has grown into North America's trusted brand to offer 360-degree grill services. In doing so, Grill Hero enhances their community's ability to have a safe & enjoyable place to create memories and experiences with their friends and families. We are...

  • Call Centre Agent

    1 week ago

    Regina, Canada We An-Ser Full time

    **Immediately hiring Full Time Call Centre Agents at We An-Ser Communications Group!** Call Centre Agents at** We An-Ser** provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical...

  • Call Centre Agent

    2 weeks ago

    Regina, Canada We An-Ser Full time

    **Immediately hiring Full Time Call Centre Agents at We An-Ser Communications Group!** Call Centre Agents at** We An-Ser** provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical...

  • Contact Center Call Monitor

    9 hours ago

    Regina, Saskatchewan, Canada Brandt Group of Companies Full time

    Brandt is currently seeking a Quality Assessment Representative for our Regina, SK / Moncton, NB Location.Deliver Contact Centre customer experience goals through observation and assessment of parts and reception callsProviding feedback to representatives and leadership teamAssisting in driving initiatives for continuous improvementTake ownership of customer...

  • Call Center Receptionist

    2 weeks ago

    Regina, Canada Brandt Full time

    Join our team at our Regina, SK branch and take on the exciting opportunity to become a valued member of our customer service team! We are currently seeking a qualified individual with exceptional telephone skills and strong interpersonal skills, allowing you to connect and communicate effectively with our valued customers. Please note that we are seeking...

  • Workforce Planner, Contact Center Operations

    2 weeks ago

    Regina, Canada Quorum Information Technologies Inc Full time

    **Workforce Planner, Contact Center Operations** **Reports to - Director, BDC Operations** **Location-**REMOTE** **Quorum is currently looking for a**Workforce Planner, Contact Center Operations** to join our team.** **THE COMPANY** **THE OPPORTUNITY** **Workforce Planner, Contact Center Operations**-**A process-driven leader focused on operational...

  • In-Office Inbound Call Center Specialist

    1 week ago

    Regina, Canada EmergencyMD Full time

    A dedicated communication service provider is seeking an Inbound Call Center Specialist to handle a high volume of calls with professionalism. The role requires great communication skills, empathy, and attention to detail. You will gather and document information accurately while following established procedures. A minimum of a High School Diploma or GED is...

  • In-Office Inbound Call Center Specialist

    2 weeks ago

    Regina, Canada EmergencyMD Full time

    A dedicated communication service provider is seeking an Inbound Call Center Specialist to handle a high volume of calls with professionalism. The role requires great communication skills, empathy, and attention to detail. You will gather and document information accurately while following established procedures. A minimum of a High School Diploma or GED is...

  • In-Office Inbound Call Center Specialist

    2 weeks ago

    Regina, Canada EmergencyMD Full time

    A dedicated communication service provider is seeking an Inbound Call Center Specialist to handle a high volume of calls with professionalism. The role requires great communication skills, empathy, and attention to detail. You will gather and document information accurately while following established procedures. A minimum of a High School Diploma or GED is...

Call Center Agent

2 weeks ago

Regina, Canada Wes Info Tech Inc Full time

We are a rapidly growing IT company providing innovative solutions across various industries. We are looking for a motivated and driven **Call Center Agent** to help us deliver exceptional service to our clients regarding our products and services. If you enjoy helping people and want to be part of a team of professionals where your skills and initiative are valued, we want to hear from you

**Responsibilities**:

- Handle incoming and outgoing calls, as well as online queries from clients.
- Provide advice and guidance to clients on using company products and services, solving both technical and non-technical issues.
- Resolve client inquiries promptly, offering accurate and up-to-date information.
- Input data into the CRM system and maintain accurate records and databases.
- Collaborate with the technical team to resolve more complex client issues.
- Participate in gathering client feedback to improve service quality.
- Keep records of client interactions and issues for reporting purposes.

**What We Expect from You**:

- Experience in a call center or customer service role (IT sector experience is preferred).
- Excellent communication skills and the ability to actively listen.
- Ability to handle objections and resolve complex client situations effectively.
- Proficiency in English (additional languages are a plus).
- Familiarity with CRM systems and other basic IT tools.
- Willingness to learn and develop skills in the tech field.
- Ability to work both independently and as part of a team.

**Why Work With Us**:

- **Competitive salary** with a bonus system based on performance.
- **Flexible working conditions**: remote or office-based work depending on your preference and availability.
- **Career growth opportunities**: we support employee development and offer advancement within the company.
- **Training**: we provide training on new technologies and company products so you can offer the best service to our clients.
- **Supportive and friendly team**: work in a motivated, collaborative environment.
- **Modern tools**: we equip you with the necessary tools and software to perform your job efficiently.

**Join Our Team If You Want To**:

- Work in an innovative IT company that values its employees.
- Have opportunities for personal growth and career advancement.
- Be part of a team that helps clients solve important challenges using cutting-edge technology.

**Job Types**: Full-time, Part-time

Pay: $21.55-$22.80 per hour

Additional pay:

- Bonus pay

**Benefits**:

- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match

Flexible language requirement:

- French not required

Schedule:

- 10 hour shift
- Monday to Friday
- Overtime
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Language**:

- English (preferred)

Work Location: In person