Manager, Curriculum, Academic Records and Reporting

Reporting to the Associate Registrar, Records, Registration and scheduling, Manager, Curriculum, Academic Records, and Reporting oversees daily operations, including staff and budget management, in a multi-campus service environment that leverages integrated information systems and advanced technology. They engage in proactive planning and strategic initiatives to enhance operational efficiencies, set service standards for departmental interactions, resolve issues related to curriculum implementation, academic records management, and reporting, establish critical business timelines, and oversee business processes and departmental workflows in collaboration with the Associate Registrar.

The Manager leads, directs, and provides strategic guidance to ensure that curriculum and academic requirements are accurately delivered to students and correctly presented in the college's academic catalog and related publications. This role is responsible for overseeing the implementation of fair graduation standards and maintaining the academic integrity of Sheridan's programs by adhering to board-approved curricular structures. The Manager collaborates with college-wide partners to ensure the effective implementation of policies and procedures, while promoting data-driven continuous improvement to support student success. Additionally, this role provides leadership and direction in the creation and adherence to policies, ensuring consistency with established objectives and procedures.

**What You’ll Be Doing**
- Setting department goals and objectives; Establishing & reporting on performance standards.
- Creating, maintaining and reporting of academic records, including courses, programs, transcripts, grades, and degree verifications.
- Managing the accuracy and security of academic records, including implementing processes and procedures to ensure the integrity and confidentiality of these records.
- Working with senior academic leaders in a proactive, collaborative manner to identify opportunity for improvement (e.g., timelines, business process, reporting).
- Providing consultation, guidance and advice to Sheridan academic management, faculty, students, staff and external clients.
- Working collaboratively with key collaborators at the College to ensure quality control and coordination of areas of accountability.
- Participating as a member of the Office of the Registrar (OTR) management team in departmental strategic planning activities. This includes environmental scanning, identifying /surveying customer needs; participating on College and intra-College and Ministry committees; identifying business priorities; and developing and evaluating financial, human resources, technology and business process strategies.
- Serving (Chairs or participates) on a variety of internal and external committees, taskforces and meetings. Offering expert registrarial knowledge and support to ensure currency with student and Sheridan issues and best practices to resolve them.
- Develops and maintains professional relationships with contacts and members in provincial organizations related to records and registration.
- Building, leading and empowering a diverse and capable team; Maintaining a high level of staff performance and builds professional capacity through effective recruiting, selection, learning/development, mentoring/coaching, scheduling, workflow/goal setting and ongoing performance management and evaluation (including discipline, grievances, terminations, in collaboration with HR).
- Participating in other projects and activities as assigned.

**About You**

You have a highly collaborative spirit and interpersonal skills with the ability to work with others to support establishing and achieving collective goals.

You are a self-directed natural leader and have a highly collaborative spirit which, combined with your keen interpersonal and communication skills, empowers you to build positive and collaborative relationships and create and maintain a positive organizational culture.

You have superlative presentation and influencing skills with an ability to influence at all levels and obtain buy-in when diverse needs and competing priorities exist, and can clearly communicate complex information verbally and in writing across multiple levels.

You have a client service focus with an aptitude to make connections, support others, provide excellent customer service and might identify as a community builder.

Your research and analysis skills will help to facilitate the measurement, interpretation and presentation of information in the most impactful way.

You enjoy a start-up environment where you can support the day-to-day work while also seeing the bigger picture vision and strategy. You are comfortable with entering unchartered territory and spotting new opportunities.

You have sound understanding of project management principles and tools and have the ability to multi-task, prioritize, balance and manage multiple complex an