Experienced Optometric Assistant

1 week ago

Greater Sudbury, Canada FYidoctors Full time

Our **FYidoctors Sudbury** clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest **Optometric Assistant.**

This position is a **full-time** role working **30-40 hours per week**. Our clinic is open **Monday to Friday.**

You will play a critical role within FYidoctors by delivering world-class service to make a positive impact on the lives of our patients everyday. As our newest Optometric Assistant you'll often be the first point of contact with the public and your responsibilities will include front desk reception, pre-testing and the retail sale of eyewear.

**What Will You Be Doing?**
- Welcoming patients into the clinic, providing excellent customer service and fostering a positive patient experience
- Checking patients in and out of the office
- Managing appointment bookings, prescription printouts and billing and payments
- Administering pre-testing services
- Educating clients about the best eyewear choices for their lifestyle, ensuring they receive the best in value and quality
- Informing patients about advances in corrective eyewear solutions as well as assisting with the selection of frames to suit their aesthetic and performance needs
- Interpreting optical prescriptions as written by an optometrist
- Performing frame and facial measurements to ensure correct fit and positioning of new eyewear and performing repairs and adjustments to returning patients'
- Placing Contact Lens orders and assisting with fittings
- Upholding excellent customer service standards

**What Do You Bring?**
- Previous optical/optometry experience is required
- Bilingualism in English & French is an asset
- Previous experience in a customer-facing, preferably retail environment preferred
- Passion for delivering exceptional customer service
- A high level of comfort using technology and computers
- Great communication skills
- Ability to multi-task in a fast-paced environment

**How You'll Benefit**:

- Competitive wages including quarterly bonuses (for qualifying clinics)
- A comprehensive benefits package that includes outstanding optical coverage
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture that fosters a sense of collaboration
- Ongoing training and development opportunities to help you develop your career

**Why You Should Join Us**:
FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is to enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.

**Skills**: Required
- Language - English

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