ERP System Administrator Administrative Position: Full-time

1 week ago


Edmonton, Canada The King's University (CA) Full time

The King's University offers an exceptional liberal arts education from a Christian perspective. Located in Edmonton,
Alberta, King's serves students from across Canada and around the world. Join a dedicated team who have a desire and
common mission to see students grow in a dynamic and nurturing Christian environment. People who love working and
succeed at King’s serve God gladly, work collaboratively, think creatively, and embrace diversity.

ERP System Administrator
Full-time, Continuing

***

The King’s University is seeking an ERP System Administrator with experience in Microsoft Dynamics 365 to
support and optimize our new Anthology ERP system and related tools, covering products such as CRM,
Finance, HR, Payroll, and Student. This role involves working closely with the vendor, and academic and
performance, offer user support, and ensure smooth integration with other post-secondary systems.

**KEY RESPONSIBILITIES**
- **Business Engagement & System Support**: Collaborate with stakeholders to meet faculty,

staff, and student needs, provide end-user support, troubleshoot issues, and provide IT
technical training.
- **System Monitoring & Troubleshooting**:Monitor ERP system performance, resolve technical

issues, and manage user accounts, roles, and permissions.
- **Service Disruption Management**: Handle planned and unplanned downtimes and

coordinate with teams for resolution.
- **License Management & Compliance**: Manage licenses and ensure compliance with

Anthology license agreements.
- **SSO Integration & Support**: Manage SSO integration for seamless user access across the ERP

and integrated systems.
- **System Upgrades & Releases**: Oversee upgrade schedules, testing, and support for new

features.
- **Service Level Monitoring**: Monitor system performance SLAs.
- **Workflow & Process Optimization**:Assist functional teams in streamlining workflows and
- using Forms Builder and Workflow tools effectively.
- **Cybersecurity & Compliance**: Ensure the ERP system meets security and compliance
- standards.
- **Legacy System Decommissioning & Cloud Integration**: Lead migration to cloud-based
- **Business Application Support**: Provide ongoing support and troubleshooting for the ERP,
- **System Configuration Learning & Maintenance**:Assist in configuring Anthology based on

the institution's needs.

**QUALIFICATIONS**:

- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- 2+ years managing Microsoft D365 or similar ERPs, including CRM, Finance, HCM, and other

systems
- Strong expertise in system configuration, customization, and integration.
- Experience with cloud infrastructure, service monitoring, and license management.
- Excellent troubleshooting and user support skills.
- .
- Experience with, Forms Builder, and Workflow tools.
- Ability to create variables, assign data types, with a basic understanding of development
- languages including:

- Technical knowledge of HTML, Javascript, Angular and Kendo UI is considered an
- asset.
- Awareness of.NET technologies and understanding of C# or VB.Net.
- Awareness of Windows Workflow Foundation (4.5), CSS Themes, TSQL skills to write
- select and insert Stored procedures/Queries.
- General development knowledge of variables, arguments, control logic, exception
- handling, debugging, etc.
- Ability to learn and adapt to new systems quickly
- Strong problem-solving and critical thinking abilities.
- Excellent communication and collaboration skills.
- Ability to manage competing priorities in a fast-paced academic environment.
- Proactive approach to system improvement.

A condition of employment is assent to the University’s Christian Statement of Faith found at:
The King’s University follows a standardized salary grid. The salary range for the position is $63,000
- $80,150/yr dependent on qualifications and experience. A comprehensive benefit package, pension, and
generous vacation and time off are provided.

Human Resources
The King’s University
9125-50 Street, Edmonton, Alberta
T6B 2H3

We appreciate all applicants for considering The King's University as a potential employer, however, only
those considered for an interview will be contacted.

individuals including members of visible minorities, Indigenous, First Nations, Metis, and Inuit peoples and persons with
be given priority.



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