Commercial Lines Underwriter

2 days ago

Richmond Hill, Canada My Insurance Broker Full time

**Job Title**: Commercial Lines Underwriter - Junior
**Location**: 505 Hwy 7 #311, Thornhill, ON L3T 7T1 (Hybrid Role)
**Employment Type**: Full-time / Permanent
**Who we are**:
Established in 2008, My Insurance Broker is a proud family-owned and Canadian-operated brokerage. As one of Ontario's fastest-growing online brokerages, we have forged strong partnerships with Canada's leading insurance companies. With multiple offices across Southern Ontario and a dedicated support center in Richmond Hill, we are committed to delivering superior pricing, comprehensive coverage, and exceptional service to our clients.
**About the role**:
**What you’ll be doing**:
Core Responsibilities
- Maintain positive, long-term relationships with clients, brokers, insurance company representatives, and team members.
- Provide value to clients by offering newly available coverages, identifying exposures, determining the appropriate solutions to those exposures, and advising the client of the reasons the solutions are best for their business.
- Collaborate with both the marketing and service teams.
- Respond to the insurance company and/or client concerns/inquiries in a timely professional manner.
- Organize and prioritize work effectively with a sense of urgency.
- Work independently and with the team.
- Maintain current client files.
- Other miscellaneous duties as required.

Administrating Endorsements and Service House Clients - Commercial Lines:

- Servicing house book of business - taking calls from commercial service queue and process any policy change request or enquiries for Commercial Property and Liability.
- Sending out all endorsement documents with appropriate changes to house clients.
- Underwriting endorsement requests from Brokers and submitting them to the insurance companies.
- Respond to queries from insurance companies regarding endorsements.
- Manage accounts receivable / transactions on the agency bill policies.
- Maintain non-compliance and send reports to the Manager by the end of each month.
- Work closely with the new business and renewal team on any possible re-markets or cross selling opportunities.
- Issuing Certificates of Insurance.

**What we need you to bring**:

- Minimum College or University level Degree/Undergraduates Degree or comparable experience.
- Minimum 1 - 3 year of work experience in a commercial lines department at an Insurance Brokerage and/or Insurance company in a similar role and/or with similar duties and responsibilities.
- Proficient with insurance policy systems as well as MS Office, specifically Excel, Word, and Outlook.
- Experience working with company portals and Broker Management System (EPIC) is an asset.
- CIP, CAIB, or CRM designations or working towards its completion.

My Insurance Broker is an equal opportunity employer committed to fostering an inclusive, respectful, and diverse workplace. We are committed to providing accommodation upon request for applicants and employees with disabilities, in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of our hiring process, please inform us and we will work with you to meet your needs.

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