Active Living Program Assistant

**Title**:Active Living Program Assistant

**Location**:YMCA Center for Immigrant Programs

**Program**:Active Living

**Position Status**: Part-Time

**Compensation**:$17.69 per hour

There is potential inside all of us - we all have it in us to shine.

Every charity exists to help solve a problem - our charity exists to help solve many problems, from childcare shortages, social isolation, mental health issues, access to wellness, and more. Today, our network is spread across 100+ program locations in HRM and the province, meeting the most urgent needs of our communities in mental health supports, accessible childcare, supporting an increasing immigrant population, safe spaces for youth to grow and lead, helping to navigate a precarious labour market, delivering wellness programming for all, and creating community for isolated older adults.

We give people the tools, encouragement, and safe space to discover their inner strength. When they know someone’s in their corner, with unconditional support, they realize they can do more than they thought possible. It’s your support, expertise, and guidance that helps people ignite their full potential and shape our neighbourhoods into vibrant and healthy communities.

With us at their side, they can Shine On.

**About the role**:
**In this role, you will**:

- Provide logístical support to clients during program and service delivery, including helping them with basic tasks and navigation of the space and paperwork
- Assist clients with basic tasks like checking in, directing them to appropriate resources or staff, and answering simple inquiries
- Offer on-site assistance to clients as they engage with the program
- Ensure clients feel welcomed and supported by offering a friendly and helpful presence
- Assist with the setup and organization of program space and materials for events or activities, such as workshops, orientation sessions, or community meetings
- Help clean up and organize after events, returning spaces to their original condition
- Provide support to the team which may include data entry, file organization, and basic documentation tasks
- Assist with the collection of basic feedback from clients after events or activities to inform program improvements
- Provide general assistance to the program team as needed, helping with tasks that support the overall function of the program
- Help maintain a welcoming, inclusive clean, and organized environment for clients and staff
- Support the team with recruitment and promotion efforts

**Education and skills qualifications**:

- Strong attention to detail, organizational skills, and the ability to manage multiple competing deadlines and tasks
- Ability to present information clearly and concisely
- Excellent interpersonal and communication skills, with a respectful and inclusive approach to working with clients, coworkers, and partners
- Demonstrated active listening and problem-solving
- Cooperative, adaptable, and positive team player
- Advanced proficiency in Microsoft Office (e.g., Publisher, Excel, Word, Office 365 apps, etc.)
- Ability to maintain confidentiality and appropriate boundaries with client
- Capacity to thrive in a fast-paced environment with varying situations
- Ability to create welcoming, safe, and inclusive program environments
- Experience working with diverse communities, youth, seniors, or newcomers (an asset)
- Additional language is an asset.

**To apply**:

- A Criminal Record Check, Vulnerable Sector Check, and Child Abuse Register Check (less than 6 months old), if 18 years of age or older
- Valid First Aid and CPR Training

If you require accommodation during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation.