Current jobs related to Service Writer - Edmonton - ColdFront Ltd.

  • Service Writer

    2 weeks ago

    Edmonton, Canada Transx Ltd. Full time

    **TRANSX GROUP OF COMPANIES** Operating for over 50 years; the **TransX Group of Companies** is one of the largest Canadian (CN Rail-owned) providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4000 trucks, trailers, and...

  • Service Writer

    3 days ago

    Edmonton, Canada Brandt Full time

    Brandt is currently seeking a Service Writer for our Service Writer location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation. **Duties & Responsibilities** - Fields internal and external customer inquiries to the Service Department -...

  • Service Writer

    2 weeks ago

    Edmonton, Canada ColdFront Ltd. Full time

    **Position: Service Writer** **Location: Edmonton, AB** **Full/Part Time: Full Time** **Status: Permanent Position** **Work Schedule: Monday to Friday** - **Who is ColdFront?**_ For over 50 years, **ColdFront** has been at the leading edge of climate control products and service to the transportation industry. We proudly provides our services to...

  • Service Writer

    1 day ago

    Edmonton, Canada Impact Coatings Inc Full time

    There is currently a requirement for a new Service Writer to full-fill the customer service and customer/shop liaison duties. Reporting to the Office Manager, the Service Writer will be responsible for but not limited to the following: - Greeting customers bringing in and/or picking up their parts for coating - Reviewing parts with customer to understand...

  • Service Writer

    7 days ago

    Edmonton, Canada Mach 6 Mechanical Ltd. Full time

    **What we offer**: - We are a family run company that cares for its employees - Employer paid health benefits (dental, vision, insurance accident and serious illness) - Competitive pay - Bonuses - RRSP matching program - Clean and healthy work environment - Annual tool and boot allowance - Potential for advancement - Positive work environment - Long term...

  • Service Writer

    1 week ago

    Edmonton, Canada Donver Trucking VDM Trucking Full time

    We are currently looking to hire a **Service Writer** to join our team of professionals in ensuring we continue to provide reliable service within our Shop. **Requirements**: - Top notch service skills to a culturally diverse customer base. - Minimum 1 year experience as a service writer in the heavy truck/commercial vehicle industry. - Dispute resolution...

  • Service Writer

    3 days ago

    Edmonton, Canada TRUCK POINT INC Full time

    Responsibilities: - Greet customers and provide excellent customer service - Listen to customer concerns and accurately document them - Schedule appointments for vehicle repairs and maintenance - Communicate with mechanics to ensure timely completion of work - Provide cost estimates to customers and obtain approval for repairs - Process payments and handle...

  • Service Writer

    6 days ago

    Edmonton, Canada Coppertop Truck Repair Ltd Full time

    **Responsibilities**: - Greet customers and provide courteous and accurate service. - Book service appointments for both shop and service trucks, accurately recording customers’ repair requests and creating a service schedule. - Use shop management software FullBay to open and close work orders, attach approval signatures, create invoices and collect...

  • Service Writer

    1 week ago

    Edmonton, Canada Aurum Truck & Trailer Ltd. Full time

    **Aurum Truck & Trailer Ltd. is seeking a full-time Service Writer based in Edmonton, AB.** Aurum Truck & Trailer is a newly constructed truck and trailer maintenance facility with a focus on TC406/407 tanker trailers. Aurum Truck & Trailer is a subsidiary of Chambers Transportation Group Ltd., which is proud to have been named one of Canada’s Best...

  • Service Writer, Welder

    1 week ago

    Edmonton, Alberta, Canada Kristian Electric Ltd Full time

    Kristian Electric Ltd. (KEL), is a strong family business founded in 1964, providing the best and most trusted service, parts, sales, and rentals of electric overhead cranes, welding equipment, hoists, and material handling equipment. Reaching across Alberta, Saskatchewan, and many other provinces, KEL leads the industry and continues to grow every day. We...

Service Writer

2 weeks ago

Edmonton, Canada ColdFront Ltd. Full time

**Position: Service Writer**

**Location: Edmonton, AB**

**Full/Part Time: Full Time**

**Status: Permanent Position**

**Work Schedule: Monday to Friday**
- **Who is ColdFront?**_

For over 50 years, **ColdFront** has been at the leading edge of climate control products and service to the transportation industry. We proudly provides our services to customers across Western Canada, with locations in British Columbia, Alberta and Saskatchewan.

**What is the Role?**

The _**Service Writer **_role is based out of our Edmonton Shop and reports directly to the Service Manager. In this role, you will provide direct support to the Service Manager in matters related to the daily operations of your location. Equally, acting as an informative resource between the company and its customers, to make the experience/process of our provided services as quick, easy and understandable as possible.

**NOTE** - This role will require shift flexibility, with the potential for a 10:00 AM - 7:00 PM shift coverage when necessary, based on operational needs of the shop.**

**Responsibilities of this position include**:

- Developing strong customer relationships through the successful management of products and service delivery
- Point of contact for walk-in customers
- Updating relevant information and opening work orders
- Providing assistance to technicians with part procurement
- Providing assistance to the Service Manager with repair estimates, customer approvals, invoices, warranty, maintenance contracts, etc...
- Manage the appointment schedule
- Collaborating with other departments to ensure services are handled efficiently.
- Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the management.

**Education, Knowledge and Experience**
- High School Diploma or equivalent
- 1 or more years of related experience in Customer Service environment
- Experience as a Service Writer or in administration related to transport/automotive industry
- Previous industry related experience in a repair shop environment is an asset

**Skills and Abilities**
- Must be a self-starter who is well organized and can work without a lot of direct supervision; able to ask for direction or additional help when needed
- Excellent verbal & written communication skills in English
- Excellent customer service skills. Adaptable to different types of customers
- Proficient with Microsoft Office
- Attentive to detail
- Excellent time management skills
- Good administrative, organizational, and problem-solving skills
- The ability to multitask, work in a fast-paced environment, and meet deadlines

**What we offer**:

- Competitive salary
- Benefits
- The chance to be part of a fast-growing company in an exciting industry
- A supportive work environment that respects personal life obligations

**Now that you’re interested, what do you do next?**

If this opportunity sounds like the right fit for you, please submit your resume today.

ColdFront is an equal opportunity employer.

**About us**:
**ColdFront **is the authorized dealer for Carrier Transicold in British Columbia, Alberta and Saskatchewan providing sales, parts and service support of temperature-control equipment, Auxiliary Power Units (APU’S), Gensets and Telematics for Transportation and Industry. We also support several other industry-leading product offerings, including Webasto, Pro-Heat, Red Dot and MEI, providing engine-off and hydraulic heaters, and in-cab air conditioning.

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$26.00 per hour

**Benefits**:

- Company pension
- Dental care
- Extended health care
- On-site parking
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday

COVID-19 considerations:
COVID Vaccination(s) requirement

Application question(s):

- This role will require shift flexibility, with the potential for a 10:00 AM - 7:00 PM shift coverage when necessary, based on operational needs of the shop. Are you able to work these flexible work hours?

**Education**:

- Secondary School (required)

**Experience**:

- industry related: 1 year (preferred)
- customer service: 1 year (preferred)
- service writer: 1 year (required)

Work Location: One location