Service Writer

1 week ago

Edmonton, Canada Donver Trucking VDM Trucking Full time

We are currently looking to hire a **Service Writer** to join our team of professionals in ensuring we continue to provide reliable service within our Shop.

**Requirements**:

- Top notch service skills to a culturally diverse customer base.
- Minimum 1 year experience as a service writer in the heavy truck/commercial vehicle industry.
- Dispute resolution skills and the ability to handle difficult situations.
- Axon knowledge an asset
- Safe and professional work practices are mandatory
- Physically fit and able to lift 50lbs.
- Ability to work for long periods of time on your feet.

**Responsibilities**:

- Greet and assist all customers that enter the service area.
- Gather customer and vehicle information for service check-ins.
- Working with the service manager, provide estimates of the work to be performed and collecting authorization.
- Review account status and collect payments as required.
- Continuous consult with service manager and shop foreman on the status of the work to be performed and providing timely updates to the customer..
- Ensuring all work orders are closed in a expeditious manner.
- Obtain payments from customers for completed work.
- Maintain cleanliness of service counter and workspace.
- Perform other duties as required.

**Skills**:

- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Attention to detail and accuracy in writing service order
- Ability to work in a fast-paced environment
- Proficient in using computer software for scheduling and record keeping

**Job Types**: Full-time, Permanent

**Salary**: $25.00-$30.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Edmonton, AB T6P 1J5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (required)

Work Location: In person

  • Service Writer

    2 weeks ago

    Edmonton, Canada Transx Ltd. Full time

    **TRANSX GROUP OF COMPANIES** Operating for over 50 years; the **TransX Group of Companies** is one of the largest Canadian (CN Rail-owned) providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4000 trucks, trailers, and...

  • Service Writer

    1 day ago

    Edmonton, Canada Brandt Full time

    Brandt is currently seeking a Service Writer for our Service Writer location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation. **Duties & Responsibilities** - Fields internal and external customer inquiries to the Service Department -...

  • Service Writer

    2 weeks ago

    Edmonton, Canada ColdFront Ltd. Full time

    **Position: Service Writer** **Location: Edmonton, AB** **Full/Part Time: Full Time** **Status: Permanent Position** **Work Schedule: Monday to Friday** - **Who is ColdFront?**_ For over 50 years, **ColdFront** has been at the leading edge of climate control products and service to the transportation industry. We proudly provides our services to...

  • Service Writer

    2 weeks ago

    Edmonton, Canada ColdFront Ltd. Full time

    **Position: Service Writer** **Location: Edmonton, AB** **Full/Part Time: Full Time** **Status: Permanent Position** **Work Schedule: Monday to Friday** - **Who is ColdFront?**_ For over 50 years, **ColdFront** has been at the leading edge of climate control products and service to the transportation industry. We proudly provides our services to...

  • Service Writer

    22 minutes ago

    Edmonton, Canada Impact Coatings Inc Full time

    There is currently a requirement for a new Service Writer to full-fill the customer service and customer/shop liaison duties. Reporting to the Office Manager, the Service Writer will be responsible for but not limited to the following: - Greeting customers bringing in and/or picking up their parts for coating - Reviewing parts with customer to understand...

  • Service Writer

    6 days ago

    Edmonton, Canada Mach 6 Mechanical Ltd. Full time

    **What we offer**: - We are a family run company that cares for its employees - Employer paid health benefits (dental, vision, insurance accident and serious illness) - Competitive pay - Bonuses - RRSP matching program - Clean and healthy work environment - Annual tool and boot allowance - Potential for advancement - Positive work environment - Long term...

  • Service Writer

    1 day ago

    Edmonton, Canada TRUCK POINT INC Full time

    Responsibilities: - Greet customers and provide excellent customer service - Listen to customer concerns and accurately document them - Schedule appointments for vehicle repairs and maintenance - Communicate with mechanics to ensure timely completion of work - Provide cost estimates to customers and obtain approval for repairs - Process payments and handle...

  • Service Writer

    2 weeks ago

    Edmonton, Canada Collective Waste Solutions Full time

    Collective Waste Solutions is looking for an individual to fill in the role of a Service Writer. This position will be based in our Edmonton Operations and will be reporting to the Fleet Manager. **Key Accountabilities**: - Work order records and all documents associated with work orders are captured and used to generate accurate and timely ongoing...

  • Service Writer

    4 days ago

    Edmonton, Canada Coppertop Truck Repair Ltd Full time

    **Responsibilities**: - Greet customers and provide courteous and accurate service. - Book service appointments for both shop and service trucks, accurately recording customers’ repair requests and creating a service schedule. - Use shop management software FullBay to open and close work orders, attach approval signatures, create invoices and collect...

  • Service Writer

    1 week ago

    Edmonton, Canada Aurum Truck & Trailer Ltd. Full time

    **Aurum Truck & Trailer Ltd. is seeking a full-time Service Writer based in Edmonton, AB.** Aurum Truck & Trailer is a newly constructed truck and trailer maintenance facility with a focus on TC406/407 tanker trailers. Aurum Truck & Trailer is a subsidiary of Chambers Transportation Group Ltd., which is proud to have been named one of Canada’s Best...