Bilingual HR Generalist

**POSITION: Bilingual Human Resources Generalist**
**STATUS: Full-Time, Hybrid**
**LOCATION: Kohl & Frisch Limited**
**REPORTS TO: Manager, Human Resources**
**DEPARTMENT: Human Resources**

Founded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the only national, Canadian-owned and operated wholesale distributor. A family-owned company, it is one of Canada’s leading national distributors and is the essential link between pharmaceutical manufacturers and healthcare providers. Kohl & Frisch is fully equipped to service large chain retailers, independent pharmacies, clinics, and hospitals for all their Rx, OTC, home healthcare, and front shop needs.
**Primary Role of This Position**: The Bilingual HR Generalist plays a key role in supporting the day-to-day operations of the Human Resources department. This position encompasses a wide range of HR responsibilities, including recruitment, onboarding, employee relations, benefits administration, and HR compliance. The Bilingual HR Generalist serves as a point of contact to hourly distribution centre employees and management, providing guidance and support on various HR-related matters. This role requires strong interpersonal skills, attention to detail, and a solid understanding of HR principles and practices.

**Major Responsibilities**
- Primary contact to address employee inquiries and concerns, providing guidance and support on HR policies and procedures.
- Create and foster a positive working environment and maintain positive employee relations through ongoing and regular pleasant interaction with staff.
- Build strong relationships and become a trusted advocate of employees.
- Work with supervisors towards proper resolution of employee matters and assist with employee disciplinary actions, investigations, and conflict resolution as needed.
- Coordinate the hourly recruitment process, including job postings, résumé screening, and scheduling interviews.
- Conduct new employee orientation sessions and facilitate the onboarding process for new hires.
- Support organizational change and foster the linkage between business objectives and Human Resources activities.
- Ensure compliance with HR policies, HR legislation, provincial health and safety requirements, and employment law.
- Review and investigate all incidents and accidents, and complete CNESST forms as required; implement modified work programs as required.
- Monitor Kohl & Frisch’s compliance with provincial health and safety legislation, identifying and preparing an action plan to remedy any deficiencies.
- Maintain employee records and ensure accuracy and confidentiality of HR data.
- Support the performance management process by coordinating performance evaluations and providing guidance to managers and employees.
- Coordinate training and development initiatives to enhance employee skills and capabilities.
- Identify training needs and recommend appropriate training solutions.
- Participate in HR projects and initiatives, such as policy development, process improvements, and HR system implementations.
- Travel regularly across Canada to support distribution centre locations in person, including conducting employee relations investigations, onboarding, or supporting site HR needs; with up to 20% travel required.
- Perform other duties as required.

**Education and Qualifications**
- Post-secondary diploma/degree in Human Resources Management
- Working towards designation as a Certified Human Resources Professional (CHRP) or Industrial Relations Consultant (IRC) is an asset
- 5-7 years’ experience in Human Resources
- Excellent interpersonal skills and judgment, with a demonstrated ability to deal with sensitive or confidential matters with discretion and tact
- Must be fluent in both French and English, with excellent bilingual oral and written communication skills
- High attention to detail and accuracy
- Ceridian Dayforce experience is an asset
- Self-starter with high degree of initiative and self-management, possessing a strong teamwork ethic
- Detail-oriented with excellent organizational and time management skills