Programme Manager North America

**REPORTING STRUCTURE**:
Reports to: General Manager, North America

Personnel Managed: As assigned

**PURPOSE OF ROLE**

The Programme Manager is responsible for overall integrity and coherence of all managed projects from start-up to closure and transfer to support. As the Programme Manager, you will take ownership of all commercial projects within Pennant North America. Directly reporting into the General Manager, you will support growth and make innovative strategic decisions in an exciting and fast paced environment.

**KEY RESPONSIBILITIES AND DUTIES**
- Ensuring that all managed projects are done so in accordance with the Project Management Process which includes the following key aspects:
1)Requirements establishment and delivery
2)Internal and External communications.
3)Scope creep and change management.
4)Identification of opportunities.
5)Efficient planning and allocation of human resources.
6)Budget and schedule performance (monitoring, forecasting, reporting).
7)Financial, commercial, and technical matters.
8)Dependencies.
9)Selection of placement suppliers.
10)Risks.
- To keep the senior management and/or Directors aware of all aspects of project progress and of major developments affecting progress of currently managed projects.
- To ensure all project management activity is done so in accordance with Company Quality Assurance Procedures.
- To assist in the Tender preparation stage of any contract as required.
- To anticipate and identify existing or emerging risks/issues; overseeing the tracking of strategic project risks/issues/dependencies; to assess the impact on the benefit realisation for the project and taking action to minimise impact.
- To develop robust customer relations and to translate customer needs into accurate requirement specifications.
- Establishment and facilitation of necessary communications between all stakeholders and internally between the work groups to review:
1)Requirements
2)Progress
3)Performance
4)Resource
5)Facilities
6)Commercial matters
7)Technical matters
8)Risks

**OTHER RESPONSIBILITIES**
- Project deliverables and budget performance and forecast costs to complete to be reviewed and reported monthly.
- To be responsible for the security of all information relating to a specific project. In these terms security refers not only to the physical security of documentation but the intellectual security of company products and intellectual property.
- Ensure that all tasks are carried out in accordance with relevant statutory and regulatory requirements, as well as Company policies, procedures, and engineering instructions.
- Ensure that all company information is maintained in accordance with company procedures.
- Engender a positive attitude and determination that all tasks are accurately performed and completed on time.
- To ensure the outputs from the Programme Management Process are produced which include as a minimum:
1)Project Master Schedule
2)Risk Register
3)Project Plans
4)Reports
5)Dashboard Reports
6)Meeting Minutes
7)Contract Deliverable Record
8)Closure Report
- To co-ordinate and maintain records of the submission of material for approvals/agreement, related in-house communications and progress chasing.
- To operate as the focal point within the Company for all third-party project specific data.
- Ensure that each managed project be formally closed with a project Closure and Transfer to Support meeting or report to ensure any outstanding issues are reviewed and addressed. To produce an action plan and make a final assessment of actual labour and material costs.
- Represent the Company as required, including presentations/briefings to prospective customers.
- Keep abreast of technical developments in the fields covered.

**KEY SKILLS**
- Ability to develop and maintain effective working relationships.
- Collaborating with project team members, with the ability to work autonomously.
- Highly skilled in managing paperwork associated with programs and projects.
- Experience in analyzing data associated with projects, ad hoc reporting on project outcomes.
- Excellent communication skills - both written and verbal.
- The ability to manage project scope, timeline, budget, and quality.
- The ability to understand customer requirements, concerns, and politics.
- The ability to multi-task and manage various project elements simultaneously.

**Relevant Qualifications / Experience**
- Several years’ experience in a suitable technical and/or training role, ideally in a Defence or engineering environment.
- Degree in Software, Engineering or Business Management is preferred.
- PMI or PRINCE2 certification is preferred.
- Ability to attain Canadian Security clearance.

**Other**

The role is based in Ottawa but may involve travel to Group offices in Boston or Pennsylvania. Occasional overseas travel is possible.

**Benefits**:

- Company pension
- Flexible schedule
- Paid time off
- Work from home

Flexible Language Requirement:

- French not required

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