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Business Manager
4 weeks ago
**Tsi' Nu: Yoyantle Na' T^huwatisni**
Oneida Long-term Care Home - Southwold, ON
Business Manager
Job Description follows
BUSINESS MANAGER ***
The Business Manager provides administrative support for the Home inclusive of other supervisory staff for the facility; handles all accounting and payroll duties, reception, scheduling & staff replacement for the Care department and other duties as required.
**MAJOR DUTIES and RESPONSIBILITIES**
**General**:
- Maintains confidentiality of all financial, personnel and resident data.
- Follows the Collective Agreements, as applicable, in scheduling and staff replacement practices.
- Acts in a professional and respectful manner when communicating with residents, staff, visitors, and all other guests to the Home.
**Secretarial/Reception**:
- Types correspondence including confidential material. Composes correspondence that does not require supervisor's attention.
- Organizes workflow through administrative office.
- Completes routine forms as required or directed. Maintains current knowledge of information required by various government or other agencies regarding the residents.
- Orders office, nursing, direct care staff supplies from designated suppliers. Maintains supply and storage rooms to ensure cleanliness and order.
- Maintains internal records and prepares internal reports for the facility as required.
- As directed, carries out administrative functions such as, placement of residents, and placing advertisements.
- Conducts tours of the facility.
- Prepares and receives courier packages.
- Greets visitors and ensure that all visitors sign into the facility and use hand sanitation stations prior to entering and leaving the facility. Directs visitors to the proper location as appropriate. Informs staff of a visitor's arrival.
- Answers telephones. Places out-going calls as requested. Maintains records as required, e.g. telephone logs.
- Presents a positive image of the facility to the public.
- Monitors the comings and goings of residents from the facility.
- Completes admission documents with residents and/or family as applicable. Meets with resident and/or family on admission to explain to them all required information upon admission.
- Performs administrative responsibilities in PCC; including setting up new staff members; setting up new residents in the absence of and as directed by the Director of Quality & Health Information.
- Performs all census functions within PCC and ensures that census is accurate in the absence of and as directed by the Director of Quality & Health Information.
- Coordinates and processes all Ministry rate reductions on behalf of residents.
- Performs any other duties as assigned by the Administrator.
**Accounting**:
- Posts and balances subsidiary ledger(s) such as accounts payable or receivable.
- Examines and codes invoices or vouchers for proper accounting distribution. Enters all invoices into PCC.
- Prepares all resident billings. Handles payments from families and all queries concerning billings from residents and/or families.
- Maintains resident trust accounts in accordance with legislative requirements. Reconciles the trust account monthly and sends to the corporate office.
- Prepares bank deposits.
- Ensures that residents have paid their monthly fees by the 10thof each month. Makes collection efforts for any accounts in arrears to ensure the facility’s receivables are current at all times.
- Handles and balances petty cash for the facility.
**Payroll**:
- Calculates and prepares all payroll processes. Identifies pay anomalies from familiarity with facility's practice and obtains resolution from the appropriate authorities.
- Calculates retroactive pay when required. Maintains knowledge of various pay rates, conditions of collective agreement(s), overtime and sick pay arrangements, holiday pay, etc.
- Prepares and submits to corporate office all union pension and union benefit programs as per collective agreement(s).
- Processes and forwards payments withheld for taxes, union dues, employee benefits, etc.
- Answers routine questions and explains deductions or provides other information to employees or employees' supervisors.
**Personnel**:
- Sets up and maintains a personnel file for each new employee as per facility policy.
- Completes benefit and pension enrollment forms and notifies corporate office of the date of enrollment.
- Notifies corporate office of any changes in the status of employees (including rate changes).
- Maintains an accurate account of employee time and sickness records.
- Notifies department heads when employee annual performance appraisals are due.
**Care Department Scheduling & Staffing**:
- In collaboration with the Director of Quality & Health Information establishes a schedule for all care staff following internal process and applicable union contract guidelines.
- During working hours, replaces/attempts to replace all call-ins, absences specific to the Care Department in acco
