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Program Manager
2 weeks ago
Employment Status:
Regular
Time Type:
Full time
BUILDING A WORLD CLASS TEAM STARTS WITH YOU
At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.
Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.
Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.
Job Summary:
CSA Group Standards Division has an opportunity for a Program Manager, Standards - Health Care and Well-being, reporting to the Director - Standards, Health and Safety. The Program Manager (PGM) is responsible for providing strategic and execution leadership in the development of standards-based solutions for the Health Care and Well-being program; addressing the needs of industry, government and the public, primarily through the management of a team of Project Managers.
A leader, motivator, and builder, you thrive on developing and executing plans and strategies for expanding CSA’s presence in health and safety standards. An outstanding relationship builder, you have a track record of developing and maintaining strategic relationships with senior leaders within industry, government and academia.
Facilitative and customer-driven, you have a knack for developing the solutions that pragmatically address CSA clients’ needs. You also understand the importance of effective people and process management, utilizing CSA’s metrics to augment your team’s decision-making.
You have proven, well-developed decision-making and communication skills, along with exceptional organizational and people development abilities. You show initiative, ensuring that all financial targets are met (revenue, cost and margin), as well as being someone who is motivated, resilient and flexible. Detail and process orientation is important, as is the ability to work well with people at all levels and with divergent interests.
**Responsibilities**:
- Hires, continually assesses, trains and develops Project Managers, to ensure program objectives are achieved.
- Meets regularly with staff to ensure standards projects are achieving their objectives (e.g. timelines), within prescribed budgets, planning and executing corrective actions as required, while meeting policy and procedures from Standards Council of Canada.
- Develops annual business plan for the program, including the execution plan and budget.
- Works with the Director, Strategic Initiatives Manager, and Commercial Manager, to drive business development opportunities within the scope of the program, to ensure continual growth of the full portfolio of products and services, interfacing with other groups as required (e.g. Commercial, Marketing, Government Relations, and TIC division).
- Interfaces with external parties to advance the work of the program, facilitates knowledge transfer, and manages program specific stakeholder issues. This includes working with organizations such as ISO, NGOs, industry associations, strategic partners, government agencies, etc.
- Committee management, as applicable (e.g., Strategic Steering Committees), including establishing the scope of work to be completed, preparation of meeting agendas/minutes/documents, managing required resources, maintaining current and balanced membership, and providing ongoing project management and strategic leadership in conjunction with the Chair and Vice-Chair.
- Manages key program funding contracts, as applicable, and relationships with key funders and related stakeholders.
- Provides support to Strategic Initiatives Manager in development and sustaining of Communities of Interest (COI) for their program area; including developing social media strategy, membership models, participation, funding, and communication with members.
- Responsible to continuously improve Customer Loyalty and employee engagement in the program area.
Decisions making:
- Overall project plans submitted by Project Managers, including timelines and budgets.
- Assignment of responsibility for new projects and product initiatives.
- Personnel training and development plans.
- Performance assessment and development planning for personnel.
- All business travel requests, including attendance of staff at conferences.
Recommendations:
- Annual strategic and business plans, including budgets, operational execution plans, headcount, etc.
- Contracting of outside parties (e.g. training organizations, business partners).
- Disciplinary actions contemplated dealing with committe
