Program Manager

Description

**Responsibilities**:

- Strategize, implement, and maintain program initiatives that adhere to strategic objectives
- Formulate, organize and monitor inter-connected projects, including coordination of cross-project activities
- Provide program management leadership and expertise of large scale, highly complex, high profile and high-risk initiatives that may be multi-jurisdictional and/or enterprise wide.
- Develop and administer program assessment protocols for evaluation and improvement with an aim to maximize ROI
- Maintain organizational standards of satisfaction, quality, and performance to ensure the accountability for the program(s)’ centralized group of projects and their successful full life cycle delivery
- Oversee multiple project teams, ensuring program goals are reached.
- Manage budget and funding channels for maximum productivity.
- Work closely with Program Leads, cross-functional teams, and assigned project managers to develop various program related processes in support of consistent practices to benefits realization through an agile project management approach:

- the program management practices,
- program scope & deliverables,
- required resources for cross-functional teams and external vendors,
- work plan, and budget.
- Develop, track and manage timelines for projects and initiatives.
- Manage program teams for optimal return on investment, and coordinate and influence cross-project initiatives.
- Develop and manage budget for programs and be accountable for delivering against established business goals/objectives.
- Work with other program managers to identify issues, risks and opportunities across multiple projects within the department.
- Analyze, evaluate, and overcome program issues and risks, and produce program reports for managers and stakeholders.
- Prepare progress and status reports for program directors and committees including governance committees and ensure effective alignment amongst existing and new governance committees/structures.
- Ensure programs are delivered cost effectively and efficiently, and in compliance with HSC’s methodologies, standards and frameworks.
- Provide mentoring and knowledge transfer to HSC’s designated staff to enable continuation in operational activities and sustainment.
- Create technical project and user documentation, training manuals and various business cases including but not limited to Ontario Treasury Board (TB) / Management Board of Cabinet (MBC) submissions and internal briefing notes to ensure the effective delivery of the critical business processes.
- Establish and regularly review sequencing of high-level activities within projects and across programs where dependencies exist.
- Track and report program progress against identified success factors and key enablers
- Establish and coordinate secretariat functions, processes, and tools, enabling program oversight from executive leadership teams/committees.
- Collaborate with ministry partners, stakeholders and vendors to support designing, planning and implementing change initiatives.
- Inform, elaborate and help deliver solutions that simplify processes and improve end-user experiences.
- Support and contribute to planning that informs modernization and transformational service delivery roadmaps and execution against those roadmaps.
- Support and inform vendor management activities and strategies to enable effective service delivery with the appropriate ministry oversight.
- Design and implement program oversight solutions to ensure compliance with government regulation while encouraging quality improvement.
- Deliver a roadmap and program solutions for modernization initiatives.
- Explore opportunities for integration and consolidation.

Other duties as assigned

**NOTE**

**Extension/Amendment Attestation**: Extension(s) only allowed using unused days/funds left on contract. No additional funds will be added beyond the maximum contract value and any extension options included in the original SOW.

**Assignment Type**: This position is currently listed as “Hybrid” as consultants will be required to work onsite at the work location 2 days a week and 3 days from home.
- SKILLS

**EXPERIENCE REQUIREMENTS**

STRATEGIC PLANNING AND MANAGEMENT

ABILITY TO THINK AND ACT STRATEGICALLY.
BIG PICTURE THINKING, AND SOLID UNDERSTANDING OF PROGRAM SCOPE, MANAGEMENT,
AND OPERATIONS.GOOD UNDERSTANDING OF THE
WIDER OBJECTIVES AND HOW TO ENSURE STRATEGIC ALIGNMENT OF THE PROGRAM TO
BUSINESS PRIORITIES.EXPERIENCE LEADING
ORGANIZATIONAL DEVELOPMENT, STRATEGY DEVELOPMENT, BUSINESS, AND PROGRAM
PLANNING.IN-DEPTH KNOWLEDGE AND
EXPERIENCE PRODUCING PROGRAM AND PROJECT MANAGEMENT ARTIFACTS AND
DELIVERABLES REQUIRED TO SUPPORT PROGRAM STRATEGIC OBJECTIVES.ABILITY TO WORK POSITIVELY
WITH THE WIDE RANGE OF INDIVIDUALS AND STAKEHOLDERS INVOLVED IN PROGRAM
MANAGEMENT.STRONG LEADERSHIP AND
MANAGEMENT SKILLS AND EXPERIENCESTRONG STAKEHOLDER
MANAGEMENT AND COMMUNICATION SKILLS AND EXPERIENCESTRON