Full-time and Part-time Administrative Assistant

7 days ago

Vancouver, Canada Latitude Wellness Full time

**Job Summary**

At Latitude Wellness, we're seeking a warm, organized, and proactive individual to be the welcoming face of our clinic. As and Office Admin Assistant, you'll be the first point of contact for our clients

**Responsibilities**:

- Greet clients warmly and manage check-ins and check-outs, creating a welcoming atmosphere at the clinic
- Schedule and coordinate client appointments, ensuring smooth flow and efficient use of practitioners’ schedules.
- Maintain organized client records and confidential files in compliance with privacy standards.
- Complete billing, payment processing, and insurance claims submissions to support client services.
- Perform general administrative tasks, including light accounting duties, client follow up, and inventory restocking
- Support management in coordination of team meetings & help with practitioner support as needed.
- Create and manage social media content, including posts, stories, and engagement, to promote clinic services and wellness tips.
- Update the clinic’s website and social media platforms with current information, events, and promotions.
- Support marketing efforts by contributing ideas for campaigns and assisting with the execution of marketing plans.
- Maintain a clean and organized reception area to enhance the client experience.
- Assist with special projects and other duties as assigned to support the clinic's growth and smooth operations
- Other administrative duties as assigned

**Qualifications**
- Previous experience in a receptionist, administrative, or customer service role, preferably in a wellness, healthcare, or related field
- Experience with the JaneApp
- Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment
- Excellent communication skills, both verbal and written, in English, with a friendly and professional demeanour.
- Proficient in Google Workspace (sheets, documents, gmail, google drive) & Office Workspace (excel)
- Experience using Jane booking platform (an asset, but not a requirement)
- Experience with social media content creation and management, including platforms like Instagram, Canva, Flodesk, Later
- Ability to work both independently and as part of a collaborative team
- Detail-oriented with a high level of accuracy in administrative tasks and record-keeping
- Familiarity with billing, payment processing, or insurance claims submissions is an asset
- _ICBC, CVAP, FNHA, Telus E-claims, Sunlife, Pacific Blue Cross, Medavie Blue Cross, Provider Connect (Green Shield & SSQ) _
- Flexibility to occasionally assist with special projects or tasks outside of regular duties.
- Positive attitude, strong problem-solving skills, and a passion for supporting clients’ health and well-being.

**Job Types**: Full-time, Part-time, Permanent

Pay: $18.00-$20.00 per hour

**Benefits**:

- Casual dress
- Extended health care
- Flexible schedule

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Work Location: In person

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