Central Ambulance Communications Centre Team Lead

3 days ago

North Bay, Canada North Bay Regional Health Centre Full time

**Position: Team Lead**:
**Department: Central Ambulance Communications Centre (CACC)**:
**QUALIFICATIONS**

**Certification/Experience/Knowledge**:
Qualifications as per the North Bay Central Ambulance Communication Centre Performance Agreement required:

- Must be 18 years of age or older
- Must hold OSSGD or equivalent
- Must be able to read, write and speak English language fluently
- Be a holder of a valid standard first aid certificate issued by a training institute approved by the Workplace Safety and Insurance Board
- Be a holder of a valid cardiopulmonary resuscitation (CPR) certificate to the level as may be required by the Province, and be re-certified in CPR every twenty-four (24) months thereafter
- Successful completion of a Ministry of Health approved Ambulance Communications Course (Entry to Practice Training); required
- Ministry of Health, Ambulance Communications Officer Certificate (valid within past 2 years) required
- ACO or CACC Team Leader experience required
- Demonstrated computer keyboarding proficiency (40 wpm/90% accuracy) required  Non-Violent Crisis Intervention required (training delivered by Health Centre upon hire)

**Skills/Abilities**:

- Ability to provide technical direction to dispatchers and ability to observe, identify and correct operational problems and develop recommendations regarding the effective operation of the CACC required
- Strong organizational skills required
- Excellent communication skills, both verbal and written required
- Excellent interpersonal skills and the ability to work collaboratively with all members of the health team required
- Ability to work with mínimal supervision required
- Medical terminology an asset
- Good attendance and work record required
- Must demonstrate commitment to ensure your safety, the safety of fellow workers, patients, volunteers and visitors
- Must support and contribute to a culture of safety and prevention of adverse health events in this organization

NORTH BAY REGIONAL HEALTH CENTRE IS AN EQUAL OPPORTUNITY EMPLOYER

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