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Central Ambulance Communications Centre Team Lead

3 days ago

North Bay ON PA H, Canada North Bay Regional Health Centre Full time
Position: Team Lead
Department: Central Ambulance Communications Centre (CACC)

QUALIFICATIONS

Certification/Experience/Knowledge:

Qualifications as per the North Bay Central Ambulance Communication Centre Performance Agreement required:

  • Must be 18 years of age or older
  • Must hold OSSGD or equivalent
  • Must be able to read, write and speak English language fluently
  • Be a holder of a valid standard first aid certificate issued by a training institute approved by the Workplace Safety and Insurance Board
  • Be a holder of a valid cardiopulmonary resuscitation (CPR) certificate to the level as may be required by the Province, and be re-certified in CPR every twenty-four (24) months thereafter
  • Successful completion of a Ministry of Health approved Ambulance Communications Course (Entry to Practice Training); required
  • Ministry of Health, Ambulance Communications Officer Certificate (valid within past 2 years) required
  • ACO or CACC Team Leader experience required
  • Demonstrated computer keyboarding proficiency (40 wpm/90% accuracy) required  Non-Violent Crisis Intervention required (training delivered by Health Centre upon hire)

Skills/Abilities:

  • Ability to provide technical direction to dispatchers and ability to observe, identify and correct operational problems and develop recommendations regarding the effective operation of the CACC required
  • Strong organizational skills required
  • Excellent communication skills, both verbal and written required
  • Excellent interpersonal skills and the ability to work collaboratively with all members of the health team required
  • Ability to work with minimal supervision required
  • Medical terminology an asset
  • Good attendance and work record required
  • Must demonstrate commitment to ensure your safety, the safety of fellow workers, patients, volunteers and visitors
  • Must support and contribute to a culture of safety and prevention of adverse health events in this organization
  • Bilingualism (Advanced level English/French) is required. All unilingual candidates are encouraged to apply and may be considered if the identified French requirement has been met or there are no successful bilingual candidates. A formal French test will be conducted to evaluate the proficiency level.

North Bay Regional Health Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation for disability during any stage of the recruitment process, please indicate this in your application.

NORTH BAY REGIONAL HEALTH CENTRE IS AN EQUAL OPPORTUNITY EMPLOYER