Supervisor (Part Time) - Cr1127
2 weeks ago
**Employee Type**: Regular **Baby Clothing, Kids Clothes, Toddler Clothes | Carter's** **Summary**: The Supervisor is a brand ambassador and acts as a "Leader on Duty" in the store, supporting the management team in the achievement of store performance goals through their outstanding customer service skills, product knowledge and strong supervisory skills. As a Supervisor, your main responsibilities will include: - Providing exceptional customer service and shopping experiences for our customers. Act as a brand ambassador through strong product knowledge. - Processing customer sale transactions and accurately following cash handling procedures - Assisting customers with returns and exchanges of merchandise - Completing store opening and/or closing procedures - Preparing courier for head office when required - Communicating store information to the District Manager or other functions when required - Assisting in merchandising, marketing and visual presentation aspects of the store - Receiving and processing company product accurately and efficiently while preserving the organization of the backroom - Maintaining a safe and clean store environment for our team members and customers. Executing store housekeeping duties. - Securing company assets by following all loss prevention policies and procedures - Acting as a Team Leader through your ability to: - Drive sales through leadership on the sales floor - Assist with sales associate training and development - Oversee the operations of the store in the absence of the Store Manager and Assistant Store Manager, including daily break and meal period schedule - Participate in creating an environment that is positive, fun, outwardly friendly and engaging for all employees - Lead by example, demonstrate the Carter’s Company Values and ensure the compliance of all company and store policies and procedures - Contributing to store success by accomplishing related results as needed Experience and Skills - Retail key-holder, team leader or supervisor experience is an asset - High energy, enthusiastic team leader - A history of meeting and exceeding sales goals - Excellent leadership, interpersonal and customer service skills. Ability to motivate others. - Working knowledge of computers - Effective verbal and written communication skills Physical demands - Ability to lift up to 25 lbs - Ability to move and replace fixtures, shelves and hardware throughout the store - Ability to use ladders on a frequent basis - Capacity to stand for long periods Availability Requirements - Regular work frequency is required to remain an active employee. - Availability changes must be approved by the Store Manager and will be reviewed based on business needs. - Availability to meet the needs of the business that may include days, nights, weekends and holidays as scheduled. - Scheduled working shifts from 2-8 hours in length. (applicable provincial laws apply - Minimum number of hours is not guaranteed. NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.
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