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Parts Supervisor

2 weeks ago

Thunder Bay, Canada Toromont Cat Full time

Toromont Cat is looking for a Parts Supervisor to join our team The Parts Supervisor will be responsible for leading the parts warehouse and parts counter teams to ensure customer satisfaction and growth. The Supervisor will also ensure the Parts Department is operating efficiently while profitability is maintained through sales and expense control.

**As a Parts Supervisor, YOU will experience**:

- Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
- Working for the best in class equipment dealer and with the premium Caterpillar brand
- Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
- Competitive total rewards including: wages, benefits, and premiums (as eligible)
- An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

**In a typical day, YOU will**:

- Model the way for safe, environmentally sound and healthy work behaviours in support of Toromont’s Health and Safety Policies, Programs and initiatives
- Provide leadership for the parts operations and actively promote the quality and benefits of the Cat products to better engage and service our customers
- Manage sales budget, expense plan and profit objectives for the Parts Department by processing transactions and reviewing monthly objectives as well as occasionally assist the service operation with work in process
- Follow up and review daily counter transactions and service requirements to assist with scheduling and closing jobs
- Maintain accurate parts physical and electronic inventory and process all core returns and warranty parts
- Coach and mentor parts teams through training and updates on current and new products to ensure the department is meeting/exceeding customer and business objectives aligned with company targets
- Encourage continuous improvement within the parts department through regularly scheduled meetings and associated training
- Manage performance evaluations and guidance sessions for direct reports to ensure personal objectives are being met
- Work with a sense of urgency and foster a team environment to encourage growth

**Must-haves for this role**:

- Post Secondary Education with a technical focus
- 2+ years experience in the truck and heavy equipment or related industry

***About Toromont Cat**
- With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar, Toromont Cat takes care of our employees who take care of our customers When you join our team, you become a member of the Toromont family. Your success is our success_