Education and Collaborative Technology Specialist

**Date Posted**:04/22/2025
**Req ID**: 42616
**Faculty/Division**: Faculty of Arts & Science
**Department**: Office of Teaching and Learning
**Campus**: St. George (Downtown Toronto)
**Position Number**: 00048149

**Description**:
**About us**:
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Arts & Science offers many resources to support teaching and students' learning. We strive to encourage and enable exemplary and innovative teaching, enrich and support student academic transition, and build connections between academic and non-academic learning. We support instructors and academic units in translating their goals into effective practice, building teaching expertise and capacity, and designing pedagogical resources and approaches.

The Teaching & Learning team in the Faculty of Arts & Science supports instructors and academic units in translating their goals into effective practice, building teaching expertise and capacity, conducting research and designing pedagogical resources, initiatives and approaches.

**Your opportunity**:
Under the supervision of the Assistant Director, Educational Technology, the Education and Collaborative Technology Specialist will provide exemplary day to day support, faculty and department consultations as well as research and implementation of new educational and collaborative technologies to support the effective use of technology in shared spaces and online.

This work will be achieved in close collaboration with other members of the Teaching & Learning team as well as institutional educational technology partners.

**Your responsibilities will include**:

- Supporting the end to end needs of instructors and departments in education and collaborative technology delivery, including the Learning Management Engine, Quercus, and other UofT-approved educational technology tools
- Guiding day to day operations with focus on client request fulfillment and knowledge management.
- Developing instructional design plans for use in teaching contexts involving educational technologies.
- Planning, overseeing, and delivering the implementation of educational technology projects.
- Conducting needs assessments and research to determine end-user technical requirements.
- Advising instructors on technology strategies for developing and delivering curricula.
- Researching, recommending, and supporting educational technologies and related best practices, with special focus on digital teaching and learning

**Essential Qualifications**:

- Master's Degree in the field of Education, Information Technology/Instructional Technology, or an acceptable combination of education and experience.
- Minimum three (3) years of recent and related experience working with various educational technologies, instructional design delivery and pedagogical approaches to educational teaching and learning.
- Minimum three (3) years of recent and related experience supporting, designing, developing, and producing educational resources and instructional materials to support online and face-to-face learning environments.
- Learning Management Engine support expertise with knowledge of Canvas is preferred.
- Experience providing consultations and support to faculty/graduate students on teaching and learning-related topics, with a particular focus on educational technologies, including but not limited to, learning management systems, video-conferencing and production, computer-based assessment technologies, plagiarism detection, collaboration tools, and content management.
- Demonstrated experience in conducting research in higher education (e.g. educational technology in higher education).
- Demonstrated experience in analyzing needs, evaluating, and recommending appropriate technology for teaching and learning goals.
- Demonstrated experience with Office 365 products and services.
- Expert proficiency in MS 365 (Word, Excel, PowerPoint, SharePoint).
- Expert proficiency in online learning software packages.
- Excellent verbal and written communication, planning and project management skills.
- Excellent analytical and problem-solving skills.
- Strong customer-service orientation and ability to work with a variety of clients.
- Strong collaborator in a team-oriented environment.

**Assets (Non