Office Assistant
5 days ago
J**ob description**
**About us**
AMGA is a full-service wholesaler and distributor specializing in poultry, meat, and seafood.
**Responsibilities**:
- Answer the phones in a timely manner.
- Filing and data entry.
- Cover for coworkers when needed.
- Provide administrative support to others in the company.
- Manage multiple tasks working around other employees' schedules.
- Be a team player.
- Know how to use various computer software programs.
**Job Types**: Full-time, Fixed term contract
Contract length: 18 months
**Salary**: $19.00-$20.00 per hour
Expected hours: 30 - 37 per week
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site gym
- Store discount
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Education**:
- DCS / DEC (preferred)
**Experience**:
- Administrative experience: 2 years (required)
- Customer service: 3 years (required)
**Language**:
- English and French (required)
- French (required)
Work Location: In person
Duties:'''
- Handle incoming customer inquiries and provide exceptional customer service
- Assist customers with product information, order status, and issue resolution
- Process customer orders, returns, and exchanges accurately and efficiently
- Maintain customer accounts and update customer information in the database
- Collaborate with other departments to resolve customer issues and ensure customer satisfaction
- Follow company policies and procedures to ensure consistent service delivery
'''Qualifications:'''
- High school diploma or equivalent
- Previous experience in a customer service role preferred
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Familiarity with phone systems and customer service best practices
- Knowledge of dental receptionist or front desk duties is a plus
- Typing speed and accuracy for data entry tasks
- Attention to detail for proofreading documents
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.
**Job Type**: Fixed term contract
Contract length: 18 months
Pay: $20.00-$21.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
Schedule:
- 8 hour shift
- Day shift
**Education**:
- DCS / DEC (preferred)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- French (required)
Work Location: In person
Application deadline: 2025-07-31
Expected start date: 2025-07-23
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