Receptionists Admin Assistant for Coquitlam Clinic

2 days ago

Coquitlam, Canada Evergreen Rehab & Wellness Full time

**Seeking Superstar Admin Assistant for Coquitlam Clinic**
- Join a Team Dedicated to Empowering Wellness _

**About Us**:
Evergreen Rehab & Wellness, a premier multi-disciplinary clinic with prime locations in Burquitlam/Coquitlam, Guildford/Surrey, and Willoughby/Langley, is at the forefront of empowering individuals to embrace a healthy, natural, and pain-free life. Comprising a team of dedicated healthcare experts, we prioritize collaborative efforts to achieve optimal results for our patients.

**Position Overview**:
As the Admin Assistant/MOA, you will support the day-to-day operations of the clinic by managing administrative tasks, assisting clients and practitioners, and ensuring smooth clinic functioning. We are looking for someone with prior experience in a rehab or wellness clinic, particularly with the JaneApp system, and with a strong understanding of direct billing procedures.

**Schedule**:
This position requires weekend availability, making it ideal for students or those seeking flexible work hours.

**Key Responsibilities**:

- **JaneApp Proficiency**: Utilize the JaneApp system for appointment scheduling, patient management, and billing.
- **Direct Billing**: Handle billing to insurance companies such as ICBC, WSBC, MSP, and Extended Benefits.
- **Calendar Management**: Organize and manage the clinic's calendar for patient appointments and practitioner schedules.
- **Client/Patient Interaction**: Provide excellent customer service, welcome patients, and address any inquiries or concerns.
- **Clinic Statistics**: Maintain and track clinic statistics and reports.
- **Document Management**: Handle patient documentation, including correspondence and filing.
- **Administrative Support**: Perform miscellaneous tasks to assist practitioners and patients as required.
- **Appointment Booking and Payments**: Schedule appointments, process payments, and manage patient accounts.
- **Mail and Document Handling**: Send and receive mail, handle photocopying, and manage faxing tasks.
- **Clinic Organization**: Maintain a clean and organized clinic environment.

**Qualifications & Skills**:

- **Experience**: Minimum of 1 year of experience working in a multi-disciplinary rehab or wellness clinic.
- **Billing Knowledge**: Experience in directly billing ICBC, WSBC, MSP, and Extended Benefits.
- **JaneApp Experience**: Proficiency in using JaneApp is required.
- **Language Skills**: A second language, such as Mandarin, Korean, or Cantonese, would be an asset.

**What We Offer**:

- A supportive and collaborative work environment.
- Opportunities for professional growth and development.
- Competitive compensation.

Pay: Up to $50,000.00 per year

**Experience**:

- Admin Assistant: 1 year (preferred)
- Rehab Clinic: 1 year (preferred)
- working with Janeapp: 1 year (preferred)

Work Location: In person

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