Medical Office Assistant

2 weeks ago

Windsor, Canada North Walkerville Orthopaedic Associates Full time

**MEDICAL OFFICE ASSISTANT**

**Overview**

At North Walkerville Orthopaedic Associates, we combine an amazing work culture with consistent daytime scheduling, extended health benefits, and a commitment to your professional growth. We foster a collaborative and supportive work environment where everyone is valued. Our team is more than just coworkers, we're a family that supports and motivates each other to achieve our best.

**Duties and Responsibilities**:

- Checking patients in, creating, updating and maintaining accurate medical records.
- Optimizing patient’s satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
- Keeping patients’ appointments on schedule by notifying nurses and doctor’s of patient’s arrivals, reviewing schedules, and reminding individuals of service delays.
- Answering patients’ questions and inquiries while monitoring the reception area.
- Performing accurate data entry, scheduling appointments, following-up and creating health documents.
- Assisting in the day-end process for the office as necessary in reviewing payments made.
- Protecting patients' rights by maintaining the confidentiality of personal and financial information.

**Knowledge, Skills and Abilities**:

- Outstanding interpersonal skills and ability to provide exceptional patient care
- Strong verbal and written communication skills
- Excellent problem solving and critical thinking skills
- Compassionate personality with strong work ethic and leadership skills
- Proficiency in Microsoft Office Suite of Products
- Proficiency in typography and computers
- Proficiency in EMR software’s
- Medical knowledge and terminology
- Ability to work collaboratively within a primary care team and within a broader interdisciplinary staff team
- Ability and willingness to engage in continued education and/or training provided by employer
- **Qualifications and Experience**_
- Diploma in Medical Office Administration, or related field
- 5+ years’ experience as a Medical Office Assistant or related position
- Experience in a specialty medical office is considered an asset
- Experience with Accuro software is considered an asset

Pay: $20.00-$23.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Medical Office Assistant: 5 years (required)
- specialty medical office: 1 year (preferred)
- Accuro EMR: 1 year (preferred)

Licence/Certification:

- Diploma in Medical Office Administration, or related field (required)

Work Location: In person

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