Medical Office Assistant
2 weeks ago
**MEDICAL OFFICE ASSISTANT**
**Overview**
At North Walkerville Orthopaedic Associates, we combine an amazing work culture with consistent daytime scheduling, extended health benefits, and a commitment to your professional growth. We foster a collaborative and supportive work environment where everyone is valued. Our team is more than just coworkers, we're a family that supports and motivates each other to achieve our best.
**Duties and Responsibilities**:
- Checking patients in, creating, updating and maintaining accurate medical records.
- Optimizing patient’s satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
- Keeping patients’ appointments on schedule by notifying nurses and doctors of patient’s arrivals, reviewing schedules, and reminding individuals of service delays.
- Answering patients’ questions and inquiries while monitoring the reception area.
- Performing accurate data entry, scheduling appointments, following-up and creating health documents.
- Assisting in the day-end process for the office as necessary in reviewing payments made.
- Protecting patients' rights by maintaining the confidentiality of personal and financial information.
**Knowledge, Skills and Abilities**:
- Outstanding interpersonal skills and ability to provide exceptional patient care
- Strong verbal and written communication skills
- Excellent problem solving and critical thinking skills
- Compassionate personality with strong work ethic and leadership skills
- Proficiency in Microsoft Office Suite of Products
- Proficiency in typography and computers
- Proficiency in EMR software’s
- Medical knowledge and terminology
- Ability to work collaboratively within a primary care team and within a broader interdisciplinary staff team
- Ability and willingness to engage in continued education and/or training provided by employer
- **Qualifications and Experience**_
- Diploma in Medical Office Administration, or related field
- Over 5 years of experience as a Medical Office Assistant or related position
- Experience in a specialty medical office is considered an asset
- Experience with Accuro EMR software is considered an asset
**Work Environment**:
- We are recruiting for both full-time and part-time in-person positions at North Walkerville Orthopaedic Associates.
Pay: $20.00-$23.00 per hour
Additional pay:
- Overtime pay
**Benefits**:
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- specialty medical office: 1 year (preferred)
- Accuro EMR: 1 year (preferred)
- Medical Office Assistant: 5 years (preferred)
Licence/Certification:
- Diploma in Medical Office Administration, or related field (required)
Work Location: In person
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