Case Processing Administrator

2 days ago

St Catharines, Canada Kanata Legal Services Full time

Work Term: Permanent
- Work Language: English
- Hours: 30 to 44 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: 1 year to less than 2 years
- Legal studies, general
- Legal administrative assistant/secretary
- Legal assistant/paralegal
- Political science and government, other
- or equivalent experience
**Asset languages**:

- Arabic
- Spanish; Castilian
**Work setting**:

- Law firm
**Tasks**:

- Examine documents and conduct interviews to determine admissibility of persons seeking entry into Canada
- Ascertain facts on issues such as reason for loss of employment and availability for work
- Monitor payments of benefits throughout duration of claim
- Prepare briefs
- Research records, court files and other legal documents
- Prepare reports or case histories
- Manage contracts
- Interview client individually, in families, or in groups, to assess their situation and problems to determine the types of services required
- Ensure compliance with government regulations
- Conduct interviews
- Conduct research
- Collect information through interview, investigation and observation
- MS Office
- Draft legal correspondence
- Prepare and key in correspondence and legal documents
- Interview clients, prepare case histories and assess problems
- Collect labour market information for clients regarding job openings, entry and skill requirements and other occupational information
- Identifying and investigating compliance issues
- Compile data to prepare documents
- Approach the interview process with genuine curiosity about the interviewee's life and experiences
- Advise clients on legal proceedings
**Certificates, licences, memberships, and courses**:

- Immigration Consultants of Canada Regulatory Council (ICCRC) Membership
**Computer and technology knowledge**:

- Database software
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Word
- MS Windows
- Adobe Acrobat Reader
**Type of experience**:

- File preparation
**Area of work experience**:

- Administrative law court
- Law
- Immigration
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Large caseload
**Personal suitability**:

- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
**Screening questions**:

- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
**Other benefits**:

- Free parking available
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available

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