Full-time Customer Service Representative

2 weeks ago

Surrey, Canada OK Tire Stores Inc. Full time

**Full-Time Customer Service Representative**

**- OK Tire Corporate Distribution Centre (Automotive)**

**Location: Surrey, BC**

OK Tire Stores Inc. has been part of the Canadian landscape since 1953 and has grown to over 300+ locations in Canada. Each OK Tire store is independently owned and operated and relies on the skills & experience of our Customer Service Team to provide them with product information

If you LOVE providing exceptional customer service - this may be the perfect fit for you. Please read onAs a **Customer Service Representative**, you will:

- Handle customer inquiries & addressing questions/ issues relating to orders, products and services, representing the OK Tire brand in the highest regard
- Engage in online customer communications & offer customer support in real time over the phone & via live chat
- Monitor all e-commerce orders across various platforms to ensure timely fulfilment and
troubleshoot delivery related issues to ensure a positive customer experience
- Share real time customer insights back to help & support decision making
- Collaborate with various departments internally like operations, sales and marketing

**Qualifications**
- Minimum of 2 years’ experience in Digital CRM, customer service, e-commerce support or other related fields.
- Self-starter with a sense of urgency, ability to prioritize, multi-task and meet deadlines.
- Computer savviness, ability to learn new software platforms.
- Strong communication and organizational skills.
- Positive attitude and quick learner.
- Bilingual French/English would be an asset.

OK Tire offers an excellent compensation program that including a competitive salary, fully paid benefits package (except LTD), Matching RRSP program, Annual profit share, Personal Days and a Health & Wellness spending account.

If this sounds like a great match for your interest and skills - please send us your resume ASAP as we will be conducting interviews in the next couple of weeks

We thank all applicants for your interest, however, only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Profit sharing
- RRSP match
- Vision care
- Wellness program

Schedule:

- 8 hour shift

**Experience**:

- customer service: 2 years (required)
- Inside sales: 2 years (preferred)

  • Financial Customer Service Representative

    2 days ago

    Surrey, Canada Universal TV Service Centre Full time

    Universal TV Service Centre is seeking a full-time Customer Service Representative to join our team. This position will be responsible for providing support to our customers by responding to customer inquiries, resolving customer complaints and ensuring customer satisfaction. The Customer Service Representative will have a high level of customer service...

  • Customer Service Representative

    1 week ago

    Surrey, British Columbia, Canada TalentSphere Staffing Solutions Full time

    This is a full-time position, with full benefits including dental care and health insurance, 3 weeks paid vacation, an RRSP matching program and future growth opportunities.Salary Range is $60,000-$65,000.TalentSphere Staffing Solutions is partnered with an industry leader in the HVAC distribution space. They are a Canadian company, with an employee focused...

  • Customer Service Representative

    2 weeks ago

    Surrey, Canada TalentSphere Full time

    This is a full-time position, with full benefits including dental care and health insurance, 3 weeks paid vacation, an RRSP matching program and future growth opportunities.Salary Range is $60,000-$65,000.TalentSphere Staffing Solutions is partnered with an industry leader in the HVAC distribution space. They are a Canadian company, with an employee focused...

  • Customer Service Representative

    5 days ago

    Surrey, British Columbia, Canada Henlong Market Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Service Representative at Henlong Market, located in Surrey, BC. The representative will engage with customers to provide excellent service, address inquiries, and resolve concerns. Key responsibilities include greeting customers, assisting...

  • Customer Services Representative

    5 days ago

    Surrey, Canada Planet Fitness Full time

    Planet Fitness is looking for energetic, enthusiastic - **Member Service Representatives** that are passionate about health & fitness to join our amazing team. We have multiple hourly Member Service Representative positions open! These include part-time and full-time opportunities with flexible work schedules. **Our Member Service Representatives...

  • Customer Service Representative

    1 week ago

    Surrey, Canada T.K. Graphics Full time

    T.K. Graphics, a Surrey based print house, is looking for an enthusiastic Customer Service Representative (CSR) that have an aptitude for learning and are interested in working and growing within the printing industry. Growth opportunities are available within our organization. T.K. Graphics embodies the new definition of print, introducing customers to...

  • Customer Service Representative

    2 weeks ago

    Surrey, Canada Culligan Water of Canada Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our SURREY location as a Customer Service Representative! This is a 4 month contract position...

  • Customer Service Representative

    5 days ago

    Surrey, Canada Culligan Water of Canada Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our SURREY location as a Customer Service Representative!** The Customer Service Rep is...

  • Client Service Coordinator

    2 weeks ago

    Surrey, Canada Full Line Specialties Full time

    Job Title: Client Service Coordinator (CSR) Reports To: Operations Manager Department: Administrative Salary Range - $45,000.00 to $47,000.00 Work Location: Surrey, BC (on site) Status: Regular Full-time (RFT) **WHY WORK AT FULL LINE SPECIALTIES!** - We are proud to be a BCorp, CAMSC, CCAB & WBE certified organization Be part of a growing business...

  • Customer Service Representative

    7 days ago

    Surrey, Canada Latoplast Ltd Full time

    **Job description** We are seeking a Customer Service Representative working out of our Surrey, BC branch. Happy customers means we have provided excellent customer service and it’s something we strive for at Latoplast Ltd. As a valued member of our customer service team, you will deliver this type of excellent service and provide solutions to our...