Vehicle Delivery Coordinator

3 days ago

Burlington, Canada JP MOTORS SALES Full time

Today's retail automotive service industry is dynamic, face-paced, challenging, exciting and rewarding. This requires highly motivated and innovative people to help shape our business and provide superior customer service experience

Do you enjoy, technology, cars and interacting with people? If so, make this your new role, J.P. Motors require a Vehicle Delivery Coordinator to deliver exception based customer service to our customers in a front-line entry level based position. Working with all aspects of the dealership, the VDC is the final key component in the successful delivery of a vehicle to the new owner

We are seeking an individual with
- A solid work ethic and the ability to handle multiple tasks and priorities
- Self-motivated with a proactive attitude and a desire to excel
- Strong interpersonal and problem-solving skills
- Process and detail oriented with the ability to meet deadlines
- Established communication skills
- Superior electronic technical ability
- Thrives on a fast-paced work environment
- Passion and energy for customer service
- Results oriented
- Flexibility in working hours, including until 8pm.
- Able to work all days of the week.
- Customer service
- Communication
- Technical knowledge transfer
- Deliverable results

Core Functions
- Provide customer satisfaction by ensuring a seamless flow from vehicle purchase to delivery.
- Work with the Financial Services Department to coordinate all paperwork and administration for the delivery of the vehicle to our clients (including but not limited to: insurance confirmations, bills of sale, aftermarket contracts, and other admin items as required).
- Secure the following required documentation from the customer prior to delivery: insurance confirmation, void cheque or pre-authorized payment form; articles of incorporation (if a company); third party payment form; and a copy of driver’s license
- Coordinate all pre-delivery vehicle prep work to ensure the vehicle is completed as per contract.
- Receive and receipt funds.
- Check for accuracy reconditions on contract, documentation, safety inspections, and clean-ups.

Position Requirements
- 1 - 3 years customer service experience
- Experience working with electronic technology
- Written and verbal English language ability
- Post-secondary education in a related field is an asset
- Must be available to work weekends and evenings until 8pm
- Valid Ontario Driver's License with a clean record

We offer an exciting career opportunity with growth potential for the motivated individual. If you thrive in a face paced, results driven customer service environment please forward your resume and cover letter.

**Job Types**: Full-time, Permanent

**Salary**: $39,500.00-$43,500.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Weekend availability

COVID-19 considerations:
MANDATORY VACCINATION Policy.

Licence/Certification:

- Ontario G License (required)
- OMVIC (preferred)

Work Location: One location

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