Human Resources Manager

Motor Coach Industries (“MCI”) is North America’s public and private market motor coach leader, offering the all-time best-selling luxury motor coaches and workhorse commuter coaches, and brand new zero-emission luxury, high
- and low-floor commuter coaches, designed on MCI's legendary J Series and D Series platforms. MCI is a subsidiary of NFI Group, a leader in propulsion agnostic bus and coach mobility solutions, and operates two world-class, award-winning coach manufacturing facilities and seven service centers. Building on over 90 years of experience manufacturing motorcoaches, MCI actively supports more than 30,000 vehicles across North America, with nearly half of all motor coaches in service in the United States and Canada built by MCI.

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We are seeking a **Human Resources Manager** to lead and oversee all HR functions across our Canadian and U.S. operations. This role plays a key part in driving compliance, fostering strong labour relations, and supporting effective workforce management in both unionized and non-unionized environments. The HR Manager will balance strategic initiatives with hands-on operational support, ensuring that day-to-day needs are met while advancing long-term organizational goals. In addition, this position will partner closely with our Safety & Compliance, Training Institute, and Payroll & Benefits teams to ensure processes and procedures are followed and department objectives are successfully achieved.

**WHY JOIN US**:

- Eligible for benefits on first day of employment
- Health, dental, and vision coverage
- Dental plans - basic dental option with a $0 paycheck contribution available
- Company paid Basic Life, AD&D, and Short Term Disability insurance
- Employee Assistance Program
- Voluntary benefits to include: critical illness, hospital indemnity, and accident insurance
- Paid holidays
- Paid time off
- Competitive wages
- Ongoing training and development through a variety of initiatives

**WHAT YOU WILL DO**:
In this role, you will contribute to both strategic initiatives and day-to-day HR operations, with responsibilities that include:
**Leadership & Team Development**

- Lead, coach, and develop HR team members to drive performance, accountability, and growth.
- Partner with managers to provide guidance on performance, engagement, employee development, and overall people management.

**Employee & Labour Relations**

- Support a unionized workforce by interpreting collective agreements and participating in laborr relations activities.
- Serve as the primary HR liaison with union executives, maintaining professional and collaborative communication.
- Address union inquiries, concerns, and grievances in alignment with collective agreements.
- Conduct workplace investigations and recommend appropriate actions.

**Compliance & Administration**

- Ensure compliance with employment laws and company policies across Canada and the USA.
- Oversee preparation and maintenance of accurate employee records, files, and reports.
- Manage compensation processes, including market analysis and annual salary reviews.
- Contribute to organizational 5S initiatives by maintaining an organized and efficient work environment, including electronic files and shared spaces.

**Recruitment, Engagement & Culture**

- Oversee recruitment, onboarding, and workforce planning for both unionized and non-unionized teams.
- Plan, budget, and execute employee recognition and engagement events (e.g., holiday parties, recognition programs, social committee initiatives).
- _Travel is required for this role. _

**WHAT YOU NEED TO BE SUCCESSFUL**:

- Post-secondary education in Human Resources, Business Administration, or Labour Relations.
- 5-7 years of progressive HR experience, including people leadership, ideally in a manufacturing environment.
- Proven ability to work with unionized workforces, including interpreting collective agreements, handling grievances, and supporting labour relations.
- Broad HR expertise in performance management, employee relations, recruitment, talent development, and compensation.
- Strong knowledge of Canadian and U.S. employment laws and HR best practices.
- Demonstrated skills in critical thinking, problem-solving, and decision-making in dynamic environments.
- Ability to coach and develop HR team members and support managers in leading engaged, high-performing teams.
- Excellent communication and relationship-building skills across all levels of the organization.
- Strong organizational skills with attention to detail and the ability to manage multiple priorities.
- Proficiency with HRIS systems, payroll, Microsoft Office Suite, and reporting tools.