Research Analyst

**Job Title**

Research Analyst
**Job Description Summary**

The Research/Business Analyst position is responsible to provide analytical support to various facilities operations competencies through the creation
and maintenance of various BI reports, analysis, PowerPoint presentations, data models, and analytical tools.

**Responsibilities**:

- Understand the business and information needs of business owners and translate those needs into BI/analytics/reporting requirements.
- Support the design, development, and maintenance of ongoing metrics, reports, data mining, analyses, dashboards, PowerPoint presentations etc. that drive meaningful, timely, and actionable insights and can be easily interpreted by users
- Maintain appropriate documentation around BI solutions and systems - including assumptions, complex calculations, process and data flow diagrams, and other relevant information
- Research, study, and analyze system or process related issues/incidents as escalated and provide appropriate resolution(s) Recommend process improvement opportunities - document current state process and create future state process documentation
- Deliver proactive approach with each workgroup by function and geographic team with regard to business process reengineering, internal control objectives, and best practices to address business needs, identify and solve problems, and enhance service levels
- Work with Operations team, and utilize data insights to help drive predictive operational behavior Maintains and support databases, including inputting and correcting data, determining formats, researching data conversions, establishing data specifications, configuration/integration, updating sources and ensuring data integrity
- Teach business users how to interact with the visualizations and interpret the results, and develop reference materials Develop and implement training programs and communication plans to improve user adoption and effectiveness of new and existing features

**Job Requirements**
- 4-year college degree in computer science, information technology/system or related field preferred
- Professional Corporate Experience
- Strong working knowledge of Power BI, Tableau, or other Business Intelligence tool
- Must demonstrate advanced proficiency in Microsoft Excel and PowerPoint.
- Ability to find solutions to business problems from data-driven insights
- Strong working knowledge of data management best practices and experience implementing and maintaining them
- Proven ability determining business needs and developing technical requirements
- Ability to define problems, collect data, establish facts, and to draw valid conclusions
- Solid business judgment, collaboration, and critical thinking skills
- Must be able to be able to explain technical concepts and procedures to non-technical users
- Strong interpersonal skills
- Good communication and customer service skills are required

**Physical Requirements**
- Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer for up to 8 hours a day
- While performing the duties of this job, the employee is regularly required to travel from floor to floor and may be required to travel outside between buildings in varying outdoor weather conditions
- The employee may also be regularly required to sit or stand for prolonged periods of time Regularly use hands to operate office machinery including, but not limited to, telephones, computers, fax and photocopy machines
- Regularly required to walk, to talk, and to hear

The compensation for the position is: $42,500.00 - $50,000.00

INCO: “Cushman & Wakefield”