Proposal and Sales Support Specialist

**Who we are**:Amilia is more than just a tech company - we’re a close-knit community made up of caring, entrepreneurial-minded individuals. Our multi-disciplinary team members will challenge and support you on every project. We care about our work, our colleagues, and our clients

**What we do**:We provide an eCommerce platform for activities and recreation. Our platform enables organizations to engage and connect with their community by making it easy to find, register, and pay for activities online.

**How we do what we do**:We provide all our team members with the tools and flexibility they need to succeed every day. We also put an emphasis on collaboration and encourage everyone to bring new ideas to the table, even if it’s outside of your department.

**Why we do what we do**:We’re not just here to sell software - we want to revolutionize the way recreation organizations leverage technology. Every Amilian is incredibly invested in our mission to disrupt the status quo and help our clients achieve great things.

**What you can expect**:
As a Sales Support Specialist, you will be an integral member of the Sales team as a technical resource while engaging with prospective and existing clients. In this role, you will be responsible for understanding potential customers' technical needs, the development of customized client deliverables (i.e. RFPs/RFIs, proposals, quotes, presentations, demos etc.). and translating how our platform offerings could be a fit. You will be proficient in the technical aspects of our software solutions, partnership portfolio and will advise on and design solutions for potential customers.

**You will be responsible for**:

- Manage RFP/RFI response process as a project by coordinating team meetings, tracking deliverables, and overseeing proposal completion from draft to submission.
- Analyze client RFPs to prepare correct bid responses, collaborate with departments, and develop a strong understanding of Amilia software solutions.
- Perform evaluations of RFP feasibility to determine a Go/No Go response
- Conduct an excellent demo of software, master complex topics such as financial reporting, API/web hooks, reporting, and staff management, and provide feedback to enhance sales effectiveness.
- Attain expert knowledge of software solutions and customer needs, and capture valuable information by updating Salesforce and relevant content.

**What we want from you**:

- 3+ years' professional experience working in a technical pre-sales, sales engineering, consulting role within enterprise software, particularly in a fast-paced, high-growth B2B SaaS technology environment
- Bilingual (French & English) with advanced verbal and written communication, customer service, and interpersonal skills, including response to RFP/RFIs
- Experience in understanding and representing technical concepts to an audience of varying technical understanding
- Ability to build relationships with potential customers, understand their environment and introduce new concepts to solve problems
- Project management skills to balance multiple competing priorities
- A passion for problem-solving and roll up your sleeves demeanor
- Enthusiastic and creative with the ability to inspire others

**What you will get from us**:

- A competitive and progressive salary;
- A group RRSP employer contribution up to 5%;
- A complete benefits package for you and your family;
- An Employee Assistance Program (EAP) and a Telemedicine service;
- A $750 wellness allowance per year;
- 4 weeks vacation and 8 sick days yearly;
- The possibility of working in the office or at home, and up to 1 month abroad per year *conditions apply;
- A strong work-life balance: flexible hours, and year-round mini-Fridays;
- The week's paid leave between Christmas and New Year's Day;
- Skill development opportunities through engaging workshops, trainings, access to Udemy and opportunities to attend conferences;
- Companywide and team bonding activities to connect with your peers throughout the year;
- Up to 15 hours of paid group volunteering per year;
- Weekly Bootcamp and Yoga classes for Amilia;
- 25% discount on annual membership for STM and EXO; In-office snacks, including fresh fruit baskets, coffee, beverages, and free drinks.