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Medical Office Assistant

3 weeks ago

Hamilton, Canada Hamilton Endoscopy Centre Full time

**Job Summary**

**Responsibilities**
- Greet patients in a friendly and professional manner at the front desk.
- Manage incoming phone calls, schedule appointments, and handle inquiries regarding services.
- Maintain and update electronic medical records (EMR) with accuracy using systems such as Epic or Dentrix.
- Assist with patient check-in and check-out processes, ensuring all necessary documentation is completed.
- Process insurance information and verify patient eligibility for services.
- Coordinate communication between patients, healthcare providers, and insurance companies.
- Maintain a clean and organized office environment to enhance patient experience.
- Support administrative tasks such as filing, data entry, and inventory management of office supplies.

**Qualifications**
- Proficiency in medical terminology is preferred to facilitate effective communication within the healthcare setting.
- Previous experience in an administrative role, particularly in a medical, is highly desirable.
- Strong organizational skills with attention to detail to manage multiple tasks efficiently.
- Excellent interpersonal skills to provide exceptional customer service to patients and staff alike.
- Ability to operate standard office equipment and phone systems effectively.
- A proactive attitude towards problem-solving and teamwork within a fast-paced environment.

Join our team as a Medical Office Assistant where you will contribute to providing exceptional care while developing your skills in a supportive environment

**Job Types**: Full-time, Part-time

Pay: $18.00-$21.00 per hour

Work Location: In person