Operations Manager Trainee

2 weeks ago

Concord, Canada Ryder System Full time

You are the driving force behind our company.

Start your career with Ryder today

START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_. As an Operations Trainee, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we’ve been in the game since 1933

**Shop Location - Concord ON L4K 5A5**

**Shift/Schedule -** **Monday through Friday** **6:00 AM - 3:30 PM**

**Competitive** **Salary - Paid Weekly**

**Summary**

The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Manager Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental Management. This program is fast-paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills and resources to develop your operations & fleet maintenance background. **_We allow you to carve out your own career path and promote from within_**, based on performance. The ideal path of progression in this role is an Ops Supervisor.

If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place. Competitive pay & fast growth, full benefits package, 401k employer match, PTO, and a discount on shares

Here is from people that work here

This is Ryder:
**Essential Functions**
- Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction
- Coordinate with the rental department to ensure maximum utilization without compromising lease customers
- Partner with Sales staff on customer calls for new business and increased customer satisfaction
- Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead
- Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction
- Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility

**Additional Responsibilities**
- Relocation within the business unit at the conclusion of the training program is required
- Performs other duties as assigned.

**Skills and Abilities**
- Detail oriented with excellent follow-up practices
- Strong verbal and written communication skills
- Instills commitment to organizational goals
- Capable of multi-tasking, highly organized, with excellent time management skillsAble to prioritize work
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Strong mechanical skills
- Effective interpersonal skillsExcellent influencing skills
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team

**Qualifications**
- Bachelor's degree required Related field
- Five (5) years or more 2-5 years experienced in customer service with issues resolution preferred
- Five (5) years or more Prior leadership experience preferred

**Travel**:
**DOT Regulated**: None

\#LI-post #INDexempt #FB

**Job Category**: Operations and Support

\#wd

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