Veterinary Receptionist

2 days ago


Scarborough, Canada Cedarbrae Veterinary Clinic Full time

**Overview**

**Responsibilities**
- Serve as a liaison between doctors, and clients
- Maintain detailed records of customer interactions and transactions in our database.
- Data entry, transcribing and maintaining electronic patient files in accordance with CVO regulations.
- Follow up with clients to ensure their issues have been resolved satisfactorily.
- Stay updated on product knowledge and company policies to provide informed support.
- Handling payments, balancing end of day and closing interac machine.

**Requirements**:

- Previous veterinary clinic and Avimark experience considered an asset
- Previous experience in customer support in a veterinary clinic setting
- Strong communication skills, both verbal and written, with a focus on customer service.
- Ability to handle difficult situations with professionalism and empathy.
- Familiarity with veterinary terminology is a plus.
- Proficient in using computer systems and software for record keeping and communication.
- Strong problem-solving skills and attention to detail.
- Ability to work independently as well as part of a team in a fast-paced environment.

**Benefits**

We offer competitive wages (commensurate on experience), health and dental benefits, uniform allowances, continue education fund and amazing veterinary discounts for your pets for all full-time staff

Join us in providing outstanding support to our customers while contributing to the success of our organization

**Job Types**: Full-time, Permanent

Pay: $17.20-$20.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person



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