Medical Office Administrator

1 week ago

Owen Sound, Canada Owen Sound Medical Associates Full time

**Job Summary**

**Duties**
- Manage patient scheduling, including appointments and follow-ups, ensuring efficient use of time and resources.
- Maintain accurate electronic medical records (EMR) and ensure compliance with privacy regulations.
- Answer phone calls promptly, addressing patient inquiries and directing calls as necessary.
- Assist with front desk operations, including greeting patients and managing check-in/check-out procedures.
- Utilize software systems such as Epic and Dentrix for patient management and billing processes.
- Support dental office functions as needed, including coordinating with dental receptionists for seamless patient care.
- Prepare and maintain patient files, ensuring all documentation is complete and up-to-date.
- Collaborate with healthcare providers to facilitate effective communication within the office.

**Requirements**:

- Proven experience in a medical or dental office setting is preferred.
- Familiarity with electronic medical records systems (EMR) is essential; experience with Epic or Dentrix is a plus.
- Strong understanding of medical terminology and administrative procedures.
- Excellent communication skills, both verbal and written, with a professional phone demeanor.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Proficient in using phone systems and office equipment.
- High school diploma or equivalent; additional certification in medical office administration is advantageous.

Join our team as a Medical Office Assistant and contribute to providing high-quality care to our patients while enhancing your skills in a supportive environment

**Job Types**: Full-time, Permanent

Pay: From $20.50 per hour

Expected hours: 37.5 per week

Additional pay:

- Overtime pay

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Language**:

- English (required)

Work Location: In person

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