Operational Training Specialist

Job Posting Title

Operational Training Specialist

Job Category

FIR Service Delivery

Language Requirements

English / Anglais

Flexible Work Agreement Type

On site / Sur place

Posting End Date

2025-03-19

Job Grade

ATT-5

Pay Range

$85,500 - $105,061

Job Summary

Under the direction of the Manager, ATS Learning Course Delivery, the Operational Training Specialist is accountable for planning, implementing and/or supporting all simulation components of the FIR’s training programs. Work involves the support of Voice Recognition simulation delivery as well as simulation delivery via pseudo pilot positions. The OTS also provides national leadership as a working simulation specialist on varied projects related to new and /or changes to the simulation systems and tools.

Job Description

What NAV CANADA offers you:
- Challenging, team-oriented work environment- Competitive compensation and benefits- Defined benefit pension plan- Opportunities for growth and development- Flexible work arrangements- Diverse and inclusive workforce

Key Accountabilities:
- In support of the training requirements of the FIR, develops, maintains, executes, and enhances simulation exercises, databases and documentation, ensuring standardization and conformance to policies, standards and criteria.- Supports the delivery of simulation training activities.- Leads FIR or national multi-disciplinary project implementation teams.- Works with the Manager, ATS Learning Delivery and other stakeholders to identify the effectiveness of simulation delivery and opportunities for improvements. Determines simulation impacts in such areas as procedures, systems, technology, and other quality control systems.- Identifies and implements changes to region-specific courseware and simulation as a result of changes to operational directives, airspace structure, new or updated technology, and/or changes to Operational Training objectives.- Co-ordinates, prepares, distributes, and supports all data files required by simulators in use at the local training unit.- Troubleshoots simulation tools issues and follows up with higher level support as necessary.- Trains stakeholders on the operation of simulation tools and equipment.

Education/Occupational Certification:
- Successful completion of secondary school or an acceptable combination of education, training and/or experience.

Experience:
- Operating knowledge of all equipment gained through successful completion of formal training courses and experience.

Knowledge:
- Thorough knowledge of all aspects of the Air Traffic Services system including procedures and techniques.- Knowledge of operating systems and data file management practices for the following: Windows, Linux and Unix, as well as networking protocols.- Knowledge of operating characteristics of all operational systems and input/output devices.- Current knowledge of air traffic control, flight information centre, and flight service station policies, procedures, publications, airmanship and aircraft performance.- Knowledge of the NAV CANADA organization, roles and responsibilities including a thorough knowledge of ATC Training.

Abilities:
- Work independently, demonstrate initiative and sound judgement.- Learn quickly and to think creatively and flexibly.- Use various Microsoft Office programs including Word, Teams, Onedrive and Excel.- Communicate effectively.- Coach and guide in a team environment.- Adaptable to new technology.

Personal Suitability:
- Establish and maintain effective interpersonal relationships.- Works well in teams, displays flexibility and openness when dealing with others.- Influence, tact, diplomacy, persuasion.- Leadership skills combined with motivation, dependability, judgment, and high standards of performance.

Working Conditions:
- Work schedule is Monday to Friday.- Some evening shifts may be required based on operational requirements.- Requirement for extended periods of high degrees of visual and auditory concentration demands as well as extended periods in seated or standing positions.- Travel may be required.

NOTE:
NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

We thank all applicants for their interest; only those selected for an interview will be contacted.