Parts Specialist

PARTS SPECIALIST BE PART OF THE STRENGHT THAT SETS US APART. We’re looking for a dynamic and customer-focused individual to support our parts and accessories operations. If you’re passionate about delivering exceptional service, enjoy problem-solving, and thrive in a fast-paced environment, this opportunity is for you YOUR ROLE Assist customers in obtaining required parts and accessories: walk-in, telephone or internal inquiries Deliver exceptional customer service Keep abreast of all new products and updates through continuous learning Source and order parts from OE Manufacturer and suppliers Prepare invoices and credit notes for counter sales, and issue parts for work orders Participate in inventory cycle counts. assist in maintaining stock and reconcile discrepancies Accurately document all shipping and receiving of parts Maintain files and update parts related information on a regular basis QUALIFICATIONS AND REQUIREMENTS TRAINING AND EXPERIENCE Previous Parts Specialist experience is considered an asset Ability to read parts schematics and diagrams Computer experience is an asset Experience in the trailer industry is a benefit REQUIREMENTS Adhere to safety protocols in an industrial setting Ability to work in a collaborative digital environment (e.g., Microsoft 365 suite) SOUGHT-AFTER SKILLS Ability to communicate effectively both verbally and in writing Great interpersonal skills with the demonstrated ability to work with others Ability to self-manage time and set priorities while handling multiple responsibilities Good organizational skills with strong attention to detail Strong problem-solving and analytical skills You may not check every box — and that’s okay We value motivated individuals who are eager to learn, grow, and improve. Don’t hesitate to apply SCHEDULE Work hours: 40 hours per week, Employment status : full time Workdays: Monday to Friday, Hours: from 7 h 30 to 4 h pm COMPENSATION PACKAGE A competitive salary, based on the candidate’s qualifications and experience. LIFE AT MANAC Become part of the Manac family — a forward-thinking company that supports your development with training, growth opportunities, and a comprehensive benefits program. Profit Sharing Group Insurance including dental Pre-retirement program Pension fund with employer contribution Employee Assistance Program (EAP) Telemedecine service for free New facility with infloor heating in the shop Safe and clean installations Multiple workschedules Mutliple job locations Flexible work arrangement Onboarding and integration program Training and development Program Recognition Program Social event organized by the employer or the social club Scholarships for the children of staff Employee Referral Program Conveniently located with free on-site parking Seeking stability where people matter and things run smoothly? In our sales and service Centers, every team member plays a vital role in keeping operations running smoothly. Working closely with sales and technical colleagues, suppliers and customers, you have a direct impact on workflow efficiency and the quality of customer service. Enjoy a dynamic, well-organized, safe and respectful work environment. Join our close-knit team — and be part of the strength that sets us apart. Step into excellence with the industry leader. Founded in 1966, Manac is the largest manufacturer of personalized trailer solutions in North America. Our success is built on innovation, product quality, and the expertise and creativity of more than 1,200 dedicated colleagues across Canada and the United States. Go further with Manac  Apply now At Manac, we believe in employment equity and diversity in all its forms. We welcome all qualified candidates to apply.