Associate Manager

2 weeks ago

Toronto, Canada TUMI CANADA Full time

**Tumi Overview**:
**Brand Detail**:
**INTEGRITY**

Our standards are exceptional, and we stand by everything we do.

**PASSION**

We treat our products, people and clientele with the total dedication they deserve.

**INNOVATION**

When it comes to forward thinking, we are foremost.

**GLOBALISM**

We are all Global Citizens and look to contribute to a global community.

**ENTREPRENEURIAL SPIRIT**

Each of us is empowered to create personal and collective progress.

**Position Summary**:
**Key responsibilities**:

- Manages and coordinates the daily activities of the store and the daily activities of the sales staff while ensuring all are engaged in promoting and selling products to ensure client satisfaction.
- Ensures each client receives outstanding client service; greets and acknowledges every client and develops new client relationships to increase sales and build brand loyalty.
- Ensures our clients receive superior after sales service.
- Attains monthly sales goal and delivers increases in other KPI goals (conversion, UPT and DPT).
- Assists the Store Manager and Assistant Manager with training sales associates.
- Merchandises store as directed by visual guidelines and ensures that all stock is well maintained and in good condition.

**Qualifications**:
To be a great fit for the TUMI retail team, you:

- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment
- Are a team player who values a collaborative environment
- Possess a “client first” service mentality
- Have strong sales and client experience, particularly in the luxury market
- Can demonstrate proven success in meeting sales goals and achieving KPI’s
- Have a strong sense of integrity and an ability to lead by example

**Associate Benefits**:

- Career pathing
- Training
- Paid time off
- Medical, dental, vision, life insurance
- Pet Insurance
- Tuition Reimbursement
- Work-life balance
- **Tumi..Perfecting the Journey**_

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay
- Overtime pay

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Retail management: 3 years (preferred)

Work Location: One location

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