Assistant Patient Care Coordinator

3 days ago

Ottawa, Canada Ottawa Plastic Surgery Full time

**Responsibilities**
- Assist in consultations as needed
- Assist on follow up days, ensure patient flow into and out of rooms
- Manage and enter patient photographs, data and measurements
- Review new patient intake forms and enter data
- Discuss with care coordinator/surgeon as needed
- Complete surgical booking packages and ensure accuracy
- Transmit surgical needs to surgical team
- Consults
- Labs
- Equipment
- Communicate pre-op needs to patient from nursing/anesthesia
- Manage and track, to ensure results obtained and reviewed (maintain log)
- Consults
- Labs
- Equipment
- Transmit photos and online reviews to web manager
- Schedule post-operative appointments
- Turn over exam rooms
- Clean after each patient
- Provide clean robe/gown
- Replace and organize implant sizers
- Ensure rooms cleaned and lights out at end of day
- Step in on consultations as needed, as care coordinator
- Manage updates/templates for EMR
- Maintain patient records and update electronic medical records (EMR) system
- Assist with administrative tasks such as filing, data entry, and inventory management

**Experience**
- Excellent customer service skills, both verbal and written
- Previous experience in sales
- Strong knowledge of general office procedures and ability to multitask effectively
- Excellent communication skills, both verbal and written
- Attention to detail and ability to maintain confidentiality

Join our team as a Patient Care Coordinator and contribute to providing exceptional patient care in our practice. If you are passionate about delivering outstanding customer service and have the necessary skills and experience, we would love to hear from you.

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

Work Location: In person

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