Inside Sales Representative

3 days ago

Lachine, Canada CTS Foods Brokers Inc Full time

C.T.S. Food Brokers Inc. is currently seeking an in-house sales representative with a strong focus on customer service excellence. Reporting to their supervisor they'll handle current customer accounts, new customers, high-volume transactions, meet deadlines, and ensure departmental efficiency. Must be self-confident, extroverted, and determined.

Job Tasks
- Receives inbound calls and makes outbound sales calls to perspective and existing customers to identify and assess customers’ needs to achieve satisfaction.
- Working with customers on a regular basis to provide sales quotations, order entry for received purchase orders, and follow up on any issues or concerns, including timelines.
- Reach out to customers to update any changes or modifications.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools
- Handle customer issues, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
- Research competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data in the business plan
- Introduces new products and services

**Requirements**:

- Fluently bilingual in French & English (both written and spoken)
- Proficient in Microsoft Office, particularly Excel and Outlook
- Customer oriented and ability to adapt/respond to a diverse range of clientele
- Ability to work and communicate independently, efficiently, and as a team
- Ability to build relationships effectively
- Understanding margin and pricing calculations
- Strong phone contact handling skills and active listening in both English and French
- Prior experience in an inside sales role/customer service position is important
- CEGEP level education or greater is required

**Benefits**:

- Group insurance, which includes;
- Dental coverage
- Medical coverage
- Vision coverage
- Employee discount
- Casual Friday policy
- On site parking
- Public transportation near by

Job Type
- Full working day of eight (8) hours
- 9AM-5PM

Salary
- $50,000-$55,000

  • Inside Sales Representative

    2 weeks ago

    Lachine, Canada Cambridge Agencies Ltd. Full time

    Who are we? Cambridge Agencies is a Canadian, women-owned, family business, specializing in electrical and technical products for the Marine Industry. With over 60 years of experience in the industry, Cambridge Agencies has expanded their international supplier base, while continuing to focus on providing superior customer service to their Canadian...

  • Inside Sales Representative

    8 hours ago

    Lachine, QC HT H, Canada UPS Full time

    Primary Job Posting Location:Lachine, Quebec CanadaBefore you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better...

  • Inside Sales Representative

    18 hours ago

    Lachine, QC, Canada Day & Ross Full time

    Description***English Version will follow*** Vous avez votre place chez Day & Ross.Représentant des ventes internesPoste permanent à temps plein. Lachine, QCLe professionnel représentant des ventes internes sera responsable de la rétention et de la réduction du taux de désabonnement du portefeuille de comptes qui lui est attribué pour The Day & Ross...

  • Customer Service Representative

    18 hours ago

    Lachine, Canada ANDRITZ AG Full time

    Job family: Sales, Marketing & Product Management- Business area: Service- Contract location: Lachine, Quebec, CA- Working location: Lachine- Location type: Office Location / Office-based- Contract type: Permanent- Job description: - Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful?...

  • Customer Service Representative

    3 days ago

    Lachine, Canada RotoPrecision Inc. Full time

    **Customer Service Representative / Inside Sales (Lachine, QC)** Established in 1958, RotoPrecision Inc. is a privately held Industrial Distribution company based in Mississauga, Ontario with branch offices and stocking locations in Toronto, Montreal and Vancouver. RotoPrecision is the exclusive Canadian representative for numerous world-class manufacturers...

  • Sales Representative

    1 week ago

    Lachine, Canada CTS Foods Brokers Inc Full time

    C.T.S. Food Brokers Inc is in search of a professional and dedicated individual to join our team as an in-house sales representative. If you’re passionate about great food and even better service, this could be the perfect role for you. As part of our team, you’ll be responsible for nurturing existing customer relationships, high-volume transactions,...

  • Sales Manager

    2 weeks ago

    Lachine, Quebec, Canada Levitt Safety Full time

    Are you a hands-on leader with a passion for sales, strategy, and building strong teams? Do you thrive in a fast-paced environment where customer relationships and business growth go hand-in-hand? Levitt-Safety is looking for a Sales Manager, Quebec to drive performance, lead a high-performing team, and grow our impact in the Quebec region.About the Role:As...

  • Inside Sales Representative

    7 days ago

    Lachine, Canada UPS - Lachine Full time

    **Description du poste**: Ce poste est un poste de vente d’entrée de gamme responsable de la rétention et de la croissance de l’activité de petits colis d’UPS. L'employé effectue des responsabilités principales, y compris les appels de vente pour répondre aux besoins des clients, la vente de produits et services supplémentaires et le suivi des...

  • Inside Sales Coordinator

    2 weeks ago

    Lachine, Canada CDS - Custom Downstream Systems Full time

    **TASK & RESPONSIBILITIES** - Dispatch all incoming service calls accordingly in a courteous manner and provide immediate solutions for clients with proper information; - Contact and follow up with customers when merchandise has been delivered to their facility; - Make sure client is satisfied with machines repaired, parts shipped, etc.; - Print various...

  • Sales Representative

    2 weeks ago

    Lachine, Canada The GTI Group Full time

    **Job Title**: Sales Representation **Location**: In-Office Role **Company**: The GTI Group **About The GTI Group** The GTI Group is a leading transportation and logistics company offering innovative and efficient solutions across North America. We specialize in cross-border transportation, warehousing, freight management, and more, serving a wide range of...